“’Come to my office. You and I have something to talk about.’”That was the message John Marcante got from Vanguard’s then-chairman, Jack Brennan. It was a few months after Sept. 11, 2001. At the time, tragedy notwithstanding, Marcante was living his professional dream.Back then, he was leading all development for Vanguard’s institutional business. It was one of those jobs that many software-development pros view as the apex of their careers. The sales teams brought him to meet prospects. The client service teams wanted him out in front of valued clients, which included corporations and retirement plans.“That was a really cool job,” says Marcante, now CIO of Vanguard, “and I was in love with it.”To read this article in full or to leave a comment, please click here