Russ

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Learning to Ask Questions

One thing I’m often asked in email and in person is: why should I bother learning theory? After all, you don’t install SPF in your network; you install a router or switch, which you then configure OSPF or IS-IS on. The SPF algorithm is not exposed to the user, and does not seem to really have any impact on the operation of the network. Such internal functionality might be neat to know, but ultimately–who cares? Maybe it will be useful in some projected troubleshooting situation, but the key to effective troubleshooting is understanding the output of the device, rather than in understanding what the device is doing.

In other words, there is no reason to treat network devices as anything more than black boxes. You put some stuff in, other stuff comes out, and the vendor takes care of everything in the middle. I dealt with a related line of thinking in this video, but what about this black box argument? Do network engineers really need to know what goes on inside the vendor’s black box?

Let me anser this question with another question. Wen you shift to a new piece of hardware, how do you know what you are Continue reading

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