Author Archives: Russ
Author Archives: Russ
The best models will support the second crucial skill required for troubleshooting: seeing the system as a set of problems to be solved. The problem/solution mindset is so critical in really understanding how networks really work, and hence how to troubleshoot them, that Ethan Banks and I are writing an entire book around this concept. The essential points are these—
of this solution
Having this kind of information in your head will help you pull in detail where needed to fill in the models of each system; just as you cannot keep all four of the primary systems in your head at once, you also cannot effectively troubleshoot without a reservoir of more detailed knowledge about each system, or the ready ability to absorb more information about each system as needed. Having a problem/solution mindset also helps keep you focused in troubleshooting.
So you have built models of each system, and you have learned Continue reading
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This is Ethan’s post I talk about in the video on value and social media.
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It is certainly true that DDoS and hacking are on the rise; there have been a number of critical hacks in the last few years, including apparent attempts to alter the outcome of elections. The reaction has been a rising tide of fear, and an ever increasing desire to “do something.” The something that seems to be emerging is, however, not necessarily the best possible “something.” Specifically, governments are now talking about attempting to “wipe out” the equipment used in attacks—
“Wiping out” (destroying?) a server because the owner cannot ensure the server will be used in a way the government agrees with—sounds like a good idea, right? And how do we make certain such laws are not extended to destroy the servers Continue reading
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How well can you know each of these four systems? Can you actually know them in fine detail, down to the last packet transmitted and the last bit in each packet? Can you know the flow of every packet through the network, and every piece of information any particular application pushes into a packet, or the complete set of ever changing business requirements?
Obviously the answer to these questions is no. As these four components of the network combine, they create a system that suffers from combinatorial explosion. There are far too many combinations, and far too many possible states, for any one person to actually know all of them.
How can you reduce the amount of information to some amount a reasonable human can keep in their minds? The answer—as it is with most problems related to having too much information—is abstraction. In turn, what does abstraction really mean? It really means you build a model of the system, interacting with the system through the model, rather than trying to keep all the information about every subsystem, and how the subsystems interact, in your head. So for each subsystem of the entire system, you have a model you are Continue reading
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The perrienial question in network engeineering—or any engineering, really—is “what skill should I learn next? I take a shot at answering this question in this week’s video.
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