Vicki Walker

Author Archives: Vicki Walker

How To Find and Fix What’s Trashing Your App Performance

Troubleshooting slow app or website performance is one of the more frustrating tasks developers face. Reliability is a key performance indicator and user experience metric, so when something goes wrong, it rises immediately to the top of your priority list. Unless you can find and fix the problem fast, everything else you’d planned to do today is getting pushed into the future. The Scenario Picture this: You’re busy at your keyboard, trying to hit a milestone on an important yet incremental upgrade to your company’s key user-facing app. Suddenly, your ticketing system goes berserk — dozens of users are reporting that they can’t access an essential feature in your app. More patient users report they can access it … eventually. It’s taking minutes to load, not seconds, as they’re used to. You check your app’s performance in your monitoring tool, and everything looks fine — all the indicators are showing green. But your users are saying the app is slow — which, as far as they’re concerned, means it’s down. So, what exactly is going on here? Uncover What’s Degrading Digital Performance The evolution to internet-centric application delivery has made it increasingly challenging for IT orgs to identify the root Continue reading