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The facts, while interesting, are irrelevant

Maybe my excuse should be that it was somewhere around two in the morning. Or maybe it was just unclear thinking, and that was that. Sgt P. and I were called out to fix the AN/FPS-77 RADAR system just at the end of our day (I normally came into the shop around 6:30AM after swimming a mile in the Ft. Dix pool, showering, and eating breakfast, so I truly had an early start), so we’d been fighting this problem for some seven or eight hours already. For some reason, a particular fuse down in the high voltage power supply kept blowing. Given this is the circuit that fed the magnetron with 250,000 volts at around 10 amps (yes, that’s a lot of power, especially for a device originally built in 1964), it made for some interesting discussion with the folks in base weather, who were thus dependent on surrounding weather RADAR systems to continue flight operations.

They weren’t happy.

We traced the problem back, using our best half splitting skills in a high voltage circuit that took minutes to power up and down, and finally decided it was a particular resistor located over on a corner of one assembly (we Continue reading

Freedom to

Pardon me if I go a little bit on the philosophical side of life as a network engineer this week, but we need to have a little talk about freedom. This last week, Ethan wrote a post on his new criteria for network design and architecture. While I agree with the points Ethan makes in his post, there was one thing that put me sideways. In fact, this one thing has always put me sideways to our modern world.

Freedom.

Ethan gives what is a pretty standard (Lockian) definition of the idea when he says, “Freedom is the power or right to act, speak or think as one wants without hindrance or restraint.”

But, harking back to the story of Ishmael and Isaac, we need to remember there is a real difference between freedom from and freedom to. Freedom from constraint might feel like real freedom, but it’s the freedom of the wilderness. Freedom to create might feel like slavery with its self-discipline and bounds, but it’s the freedom to build — to create.

Let’s turn to one of Ethan’s examples here — open standards, and vendors sticking to them, to bring the point to the world of network Continue reading

Learning from Germanwings

On the 24th of March, the pilot of Germanwings flight 4U9525 into a field, killing everyone on board, including himself. This is a human tragedy — beyond what many of us will experience in our lifetimes. But it’s also an important object lesson to those of us who live in the world of engineering. Think through the entire realm of airline safety that has been put into place since the terrorist attacks on the 11th of September in 2001.

  • Advanced scanning machines (which are not without their own share of controversy)
  • Increased security inside the airplane, including locked cockpit doors
  • Stricter regulations on liquids carried onto the airplane
  • Removal of electronic items from bags so they can be independently assessed

The list feels almost endless to the person on the receiving end of all these new measures. The pilot, in this case, either bypassed the protection, or used it to his advantage. Advanced scanning machines, liquids restrictions, and laptop inspections can’t prevent someone intent on harming lots of people if they have control of the airplane itself. The locked cockpit door just created a “safe space” in which the co-pilot could work his plan out.

So what’s the point of Continue reading

Talk to the Dummy

dummyYou’ve hit brain freeze. It seemed like such a great idea at the time, but now that it’s 2am, the application is down, and you can’t find the problem, maybe it wasn’t after all. Or maybe it’s 4pm, and you’re sitting at your desk trying to figure out how to resolve a problem, or build a system. You’re completely stuck, and you’ve no idea what to do next.

In either case, it feels like you’ve researched every avenue, you’ve thought of every angle, you’ve gone over the problem time and time again, and your brain just can’t wrap around the problem any longer. You go back over the same material again and again, just trying to make sense of it.

You’ve hit brain freeze. What’s the solution?

Talk to the dummy.

No, I don’t mean your boss. And I don’t mean that person down the hall you think just doesn’t “get it.” We’ll cover that topic later. I mean, literally, the dummy. In the “old days,” there were software shops that would literally set aside an office for a dummy. There was a white board, a desk, and a dummy sitting behind the desk. Your job, as an engineer, Continue reading

Crazy Busy

For too many of us, the hustle and bustle of electronic activity is a sad expression of a deeper acedia. We feel busy, but not with a hobby or recreation or play. We are busy with busyness. Rather than figure out what to do with our spare minutes and hours, we are content to swim in the shallows and pass our time with passing the time.

The Problem with Peanuts

I was hungry. Perhaps that’s a good excuse, or perhaps not. Either way, I sat down after ordering, took a peanut, broke the nuts out of the shell, and ate them.

one-peanut

After eating the peanut, I felt less hungry. So I picked up another one and ate it, as well. Soon enough, long before I order came out in fact, I wasn’t really hungry any longer. I still ate, of course, because I’d bought the burger, and it was a good burger. The fries were pretty good, too. The sweet tea wasn’t shabby, either.

But I thought about the peanut it all started with as I ate the burger. You see, a peanut solved my hunger problem. So it one peanut solves my hunger, why couldn’t a pile of peanuts solve world hunger? So I took a pile of peanuts and put them on the table, considering something I’d never thought about before — I could solve world hunger. Right here, right now, in this place, I could actually solve a major problem the world has been struggling with for thousands of years.

peanut-pile

Okay, but then where would I get these peanuts? The place I was in had boxes stacked Continue reading

Act!

Part 1: Getting Inside the Loop
Part 2: Orientation
Part 3: Decide!

Once you’ve observed, oriented, and decided, it’s time to act. This might seem like a minor concept, but it’s actually really, really hard to act in a lot of situations. There are two elements here — the first is our willing suspension of belief, and the second is the doubt storm. Let’s talk about these two.

The willing suspension of belief. To find an example here, I’m going to fall back on my training in self defense. When you first find yourself in any situation that is “bad,” your first line of thought is going to be “this isn’t really happening,” or “why would this person want to hurt me?” In the same way, when your network is failing or under attack, the easiest thing in the world is to disregard the loop, roll over, and go back to sleep. Why would anyone attack my network? Why would this bug be hitting my control plane? Like Scrooge faced with a ghost, we say, “there’s more gravy than grave about you.” And this is a grave mistake. There’s a reason you’ve gone through all the trouble of Continue reading