Caroline Greer

Author Archives: Caroline Greer

EU election season and securing online democracy

EU election season and securing online democracy

It’s election season in Europe, as European Parliament seats are contested across the European Union by national political parties. With approximately 400 million people eligible to vote, this is one of the biggest democratic exercises in the world - second only to India - and it takes place once every five years.

Over the course of four days, 23-26 May 2019, each of the 28 EU countries will elect a different number of Members of the European Parliament (“MEPs”) roughly mapped to population size and based on a proportional system. The 751 newly elected MEPs (a number which includes the UK’s allocation for the time being) will take their seats in July. These elections are not only important because the European Parliament plays a large role in the EU democratic system, being a co-legislator alongside the European Council, but as the French President Emmanuel Macron has described, these European elections will be decisive for the future of the continent.

Election security: an EU political priority

Political focus on the potential cybersecurity threat to the EU elections has been extremely high, and various EU institutions and agencies have been engaged in a long campaign to drive awareness among EU Member Continue reading

Digital Evidence Across Borders and Engagement with Non-U.S. Authorities

Digital Evidence Across Borders and Engagement with Non-U.S. Authorities
Digital Evidence Across Borders and Engagement with Non-U.S. Authorities

Since we first started reporting in 2013, our transparency report has focused on requests from U.S. law enforcement. Previous versions of the report noted that, as a U.S. company, we ask non-U.S. law enforcement agencies to obtain formal U.S. legal process before providing customer data.

As more countries pass laws that seek to extend beyond their national borders and as we expand into new markets, the question of how to handle requests from non-U.S. law enforcement has become more complicated. It seems timely to talk about our engagement with non-U.S. law enforcement and how our practice is changing. But first, some background on the changes that we’ve seen over the last year.

Law enforcement access to data across borders

The explosion of cloud services -- and the fact that data may be stored outside the countries of residence of those who generated it -- has been a challenge for governments conducting law enforcement investigations. A number of U.S. laws, like the Stored Communications Act or the Electronic Communications Privacy Act restrict companies from providing particular types of data, such as the content of communications, to any person or entity, including foreign law enforcement Continue reading

Cloudflare Signs European Commission Declaration on Gender Balanced Company Culture

Cloudflare Signs European Commission Declaration on Gender Balanced Company Culture

Last week Cloudflare attended a roundtable meeting in Brussels convened by the European Commissioner for Digital Economy and Society, Mariya Gabriel, with all signatories of the Tech Leaders’ Declaration on Gender Balanced Company Culture. Cloudflare joined this European Commission initiative late last year and, along with other companies, we are committed to taking a hands-on approach to close the digital gender divide in skills, inception of technologies, access and career opportunities.

In particular, we have all committed to implementing, promoting and spreading five specific actions to achieve equality of opportunities for women in our companies and in the digital sector at large:

  1. Instil an inclusive, open, female-friendly company culture
  2. Recruit and invest in diversity
  3. Give women in tech their voice and visibility
  4. Create the leaders of the future
  5. Become an advocate for change

The project, spearheaded by the Digital Commissioner as part of a range of actions to promote gender balance in the digital industry, allows for the exchange of ideas and best practices among companies, with opportunities to chart progress and also to discuss the challenges we face. Many companies around the table shared their inspiring stories of steps taken at company level to encourage diversity, push back against Continue reading

EU Terrorist Content Online proposal – political haste and unintended consequences

EU Terrorist Content Online proposal – political haste and unintended consequences
Photo by Sara Kurfeß / Unsplash
EU Terrorist Content Online proposal – political haste and unintended consequences

In September, the European Commission presented a legislative proposal to address the removal of terrorist content online. There has been significant political pressure, particularly as the EU elections of 2019 approach, towards internet companies taking on increased responsibility in the area of terrorist propaganda online. This proposal would be a marked move from various voluntary initiatives taken up by some social media companies in recent times towards a legal responsibility framework for many.  

While appreciating the concerns around terrorism, Cloudflare is not only troubled by the late presentation of this proposal – which leaves inadequate time for a thorough review before this EU legislative term expires – but also much of the substance. Along with others such as CDT, GSMA/ETNO and Mozilla, we have significant concerns around the legal implications, practical application and possible unintended consequences of the proposal, some of which we outline below. Furthermore, we believe that little evidence has been presented as to the necessity of the proposed measures.

Concerns and shortcomings

The Commission’s proposal does not account for the complexity and range of information society services having a storage component - not all services have the same Continue reading

EU Copyright Vote: A Critical Juncture for the Open Internet

Back in June, we blogged about the draft EU copyright proposal which is currently making its way through the legislative process in Brussels.  We outlined how under one of the more controversial provisions within the draft Directive, Article 13, certain Internet platforms could be held legally responsible for any copyright content that their users upload and would effectively have to turn to automated filtering solutions to remove infringing content at the point of user upload. Moreover, in order to avoid potential legal liability, it is widely expected that content sharing providers would err on the side of caution and remove excessive amounts of content, resulting in a form of online censorship.

Since that blogpost, the European Parliament Plenary narrowly voted on 5th July to reject the proposal tabled by the Legal Affairs (JURI) Committee and a mandate to negotiate, and now the proposed Directive will undergo a full discussion and rescheduled vote in the next Plenary meeting on 12th September. This was a fantastic outcome, thanks in large part to a groundswell of support from those who value the fundamental right of freedom of expression online. It has presented a window of opportunity to correct the deeply flawed approach to Continue reading

Copyright? Copywrong!

Copyright? Copywrong!

The drafting of the new EU Copyright Directive was never going to be an easy task. As has been seen over the years, policy discussions involving digital service providers and the intellectual property rights community are often polarizing, and middle ground can be difficult to find. However, the existing legal framework – which dates from 2001 - needed a refresh, in order to take account of the new online environment in which user-generated content is a key feature, while acknowledging the challenges that authors face and their need for fair remuneration.

Unfortunately, as is now so often the case in Brussels, the new law is being drafted with a small set of large Internet companies in mind. This blinkered approach to rule-making frequently results in unintended and negative consequences for other parts of the Internet ecosystem, and indeed for end users, many of whom are often unaware that such policies are being created.

Monitoring and Filtering User-Generated Content - A Flawed Approach

The draft copyright proposal has been undergoing EU Parliamentary and Council scrutiny since it was tabled by the European Commission in 2016, and it has been heavily criticised by civil society organisations, numerous industry associations, renowned academics and Continue reading

A New Cybersecurity Strategy for Europe

October is European Cybersecurity Month, an annual advocacy campaign to raise awareness of cyber risks among citizens and businesses, and to share best practices in cybersecurity. This year’s campaign was launched at an event in Estonia, a country which both holds the current Presidency seat of the European Council and is well known as being highly cyber aware and digitally savvy.

It is fitting, therefore, that it is under Estonia’s Presidency that the European Commission announced a number of initiatives last month aimed at stepping up the European Union’s cybersecurity capacity and response to cyber attacks, while laying the foundations for increased cyber awareness and better cyber hygiene overall.

This EU’s Cybersecurity Strategy is a welcome initiative, as we already know that the overall cyber threat level is rising. At Cloudflare, we deal with a new type of DDoS attack every 3 minutes, and it has been that way for the last 6 months. This year alone, we've seen a DDoS attack that peaked at 300 Mpps and another at 480 Gbps. Furthermore, as DDoS mitigation companies like Cloudflare have become adept at handling 'traditional' DDoS attacks, the attackers have also adapted and increasingly try out new techniques.

A holistic Continue reading

Advancing Privacy Protection with the GDPR

A game-changer

The road towards implementation of the new European GDPR (the General Data Protection Regulation) has been a long one, even though public awareness of its impact, especially outside of Europe, is only now really starting to take hold. This game-changing piece of EU legislation will require companies to fundamentally change how they process and use personal data (broadly defined) they receive from EU citizens, including through consent and data handling agreements with their customers, supply chains, and vendors. It will come into effect on 25th May, 2018, and will have tremendous reach, touching on all business sectors. More than that, the GDPR has extra-territorial scope and will apply to any business that processes the personal data of European users, irrespective of whether that business has any physical presence in the European Union.

The aim of the GDPR, which will replace the currently applicable European Data Protection Directive of 1995, is to both meet the challenges of globalization and address dynamic new products and services, while also trying to create a future-proof framework that will comfortably accommodate emerging technologies and scenarios, including the Internet of Things. It is also a response to Europeans’ growing concerns over the control and Continue reading

Data Transfers Post-Brexit: Smoothing the Transition

The average internet user consumes vast amounts of data on a daily basis but rarely – unless an avid follower of Max Schrems - thinks about how the data flows or the mechanisms and legal arrangements in place to make it all happen. If companies like Cloudflare are doing their job well behind the scenes, you really shouldn’t have to – it just works, and so you can busy yourself emailing, communicating, transacting and sharing information.

Users benefit enormously from the free movement of data, and it is a highly regarded feature of living and doing business within the European Union. With the appropriate legal protections in place, scientific and societal benefits also flow along with the data, and the quality of our lives is improved immensely.

And the internet is an increasingly busy place:

Image courtesy of @LoriLewis and @OfficiallyChadd

Let it flow, let it flow...

The European Commission reported in a communication earlier this year that the European Data Economy – i.e the marketplace where digital data is exchanged as products or services derived from raw data – was estimated at EUR 272 billion in 2015, and that the value is expected to increase to EUR Continue reading