Author Archives: Colin McCarthy
Author Archives: Colin McCarthy
Want to trigger linting to your Ansible deployment on every Pull Request?
In this blog, I will show you how to add some great automation into your Ansible code pipeline.
CI/CD is currently a pretty hot topic for developers. Operations teams can get started with some automated linting with GitHub actions. If you use GitHub you can lint your playbooks during different stages including git pushes or pull requests.
If you’re following good git flow practices and have an approval committee reviewing pull requests, this type of automated testing can save you a lot of time and keep your Ansible code nice and clean.
What is Ansible Lint?
Ansible Lint is an open source project that lints your Ansible code. The docs state that it checks playbooks for practices and behavior that could potentially be improved. It can be installed with pip and run manually on playbooks or set up in a pre-commit hook and run when you attempt a commit on your repo from the CLI.
The project can be found under the Ansible org on GitHub.
What are GitHub Actions?
From the GitHub documentation: GitHub actions enable you to create custom workflows to automate Continue reading
This blog is part two in a series covering how Red Hat Ansible Automation can integrate with ticket automation. This time we’ll cover dynamically adding a set of network facts from your switches and routers and into your ServiceNow tickets. If you missed Part 1 of this blog series, you can refer to it via the following link: Ansible + ServiceNow Part 1: Opening and Closing Tickets.
Suppose there was a certain network operating system software version that contained an issue you knew was always causing problems and making your uptime SLA suffer. How could you convince your management to finance an upgrade project? How could you justify to them that the fix would be well worth the cost? Better yet, how would you even know?
A great start would be having metrics that you could track. The ability to data mine against your tickets would prove just how many tickets were involved with hardware running that buggy software version. In this blog, I’ll show you how to automate adding a set of facts to all of your tickets going forward. Indisputable facts can then be pulled directly from the device with no chance of mistakes or accidentally being overlooked Continue reading
As a Network Engineer, I hated filling out tickets. Anytime a router would reboot or a power outage took place at a remote site, the resulting ticket generation took up about 50% of my day. If there had been a way to automate ticket creation, I would have saved a lot of time. The only thing unique to provide would have been case-specific comment sections needing additional information about the issue.
While ticket creation was a vital activity, automating this was not an option at the time. This is surprising because my management was always asking me to include more information in my tickets. Tickets were often reviewed months later and sometimes never got created or did not have much relevant information included.
Fast forward to today, companies are now data mining from tickets with a standard set of facts that are pulled directly from the device during ticket creation, such as network platform, software version, uptime, etc. Network operations (NetOps) teams now use massive amounts of ticket data to make budget decisions.
For example, if there were 400 network outages due to power issues, NetOps could then make a case to spend $40,000 on battery backups, having proved Continue reading