My Cloudflaraversery: Things I’ve Learned Along the Way

A year ago, I joined the marketing team at Cloudflare.

I was first attracted to Cloudflare by its audacious mission: to help build a better Internet. As someone who’s spent most of my professional life working on programs — in marketing, policy, communications, and advocacy — that build trust and confidence in the Internet, Cloudflare’s mission resonated with me.

But it wasn’t just the mission — it was the product too. Over its eight years, the company has developed a growing platform of products and solutions that help millions of online properties — from nonprofits and hobbyists to small businesses and large enterprises — protect and accelerate anything connected to the Internet. For me, joining the Cloudflare team was an opportunity to help advance a mission and a product that is doing good in the world.

It’s been an exciting year and I want to take the opportunity to reflect on a few things I’ve learned along the way.

First, trust is everything

During my first few months at Cloudflare, I spoke with dozens and dozens of customers. I wanted to understand Cloudflare from their perspective. What challenges do they face? What progress are Continue reading