David Belson

Author Archives: David Belson

Forced offline: the Q3 2024 Internet disruption summary

Cloudflare’s network spans more than 330 cities in over 120 countries, where we interconnect with over 13,000 network providers in order to provide a broad range of services to millions of customers. The breadth of both our network and our customer base provides us with a unique perspective on Internet resilience, enabling us to observe the impact of Internet disruptions. Thanks to Cloudflare Radar functionality released earlier this year, we can explore the impact from a routing perspective, as well as a traffic perspective, at both a network and location level.

As we have noted in the past, this post is intended as a summary overview of observed and confirmed disruptions, and is not an exhaustive or complete list of issues that have occurred during the quarter. 

A larger list of detected traffic anomalies is available in the Cloudflare Radar Outage Center.

Having said that, the third quarter of 2024 was particularly active, with quite a few significant Internet disruptions. Unfortunately, governments continued to impose nationwide Internet shutdowns intended to prevent cheating on exams. Damage to both terrestrial and submarine cables impacted Internet connectivity across Africa and in other parts of the world. Damage caused by an active hurricane Continue reading

Impact of Verizon’s September 30 outage on Internet traffic

On Monday, September 30, customers on Verizon’s mobile network in multiple cities across the United States reported experiencing a loss of connectivity. Impacted phones showed “SOS” instead of the usual bar-based signal strength indicator, and customers complained of an inability to make or receive calls on their mobile devices.

AS6167 (CELLCO) is the autonomous system used by Verizon for its mobile network. To better understand how the outage impacted Internet traffic on Verizon’s network, we took a look at HTTP request volume from AS6167 independent of geography, as well as traffic from AS6167 in various cities that were reported to be the most significantly impacted.

Although initial reports of connectivity problems started around 09:00 ET (13:00 UTC), we didn’t see a noticeable change in request volume at an ASN level until about two hours later. Just before 12:00 ET (16:00 UTC), Verizon published a social media post acknowledging the problem, stating “We are aware of an issue impacting service for some customers. Our engineers are engaged and we are working quickly to identify and solve the issue.

As the Cloudflare Radar graph below shows, a slight decline (-5%) in HTTP traffic as compared to traffic at the Continue reading

Network trends and natural language: Cloudflare Radar’s new Data Explorer & AI Assistant

Cloudflare Radar showcases global Internet traffic patterns, attack activity, and technology trends and insights. It is powered by data from Cloudflare's global network, as well as aggregated and anonymized data from Cloudflare's 1.1.1.1 public DNS Resolver, and is built on top of a rich, publicly accessible API. This API allows users to explore Radar data beyond the default set of visualizations, for example filtering by protocol, comparing metrics across multiple locations or autonomous systems, or examining trends over two different periods of time. However, not every user has the technical know-how to make a raw API query or process the JSON-formatted response.

Today, we are launching the Cloudflare Radar Data Explorer, which provides a simple Web-based interface to enable users to easily build more complex API queries, including comparisons and filters, and visualize the results. And as a complement to the Data Explorer, we are also launching an AI Assistant, which uses Cloudflare Workers AI to translate a user’s natural language statements or questions into the appropriate Radar API calls, the results of which are visualized in the Data Explorer. Below, we introduce the AI Assistant and Data Explorer, and also dig into how we Continue reading

Introducing HTTP request traffic insights on Cloudflare Radar

Historically, traffic graphs on Cloudflare Radar have displayed two metrics: total traffic and HTTP traffic. These graphs show normalized traffic volumes measured in bytes, derived from aggregated NetFlow data. (NetFlow is a protocol used to collect metadata about IP traffic flows traversing network devices.) Today, we’re adding an additional metric that reflects the number of HTTP requests, normalized over the same time period. By comparing bytes with requests, readers can gain additional insights into traffic patterns and user behavior. Below, we review how this new data has been incorporated into Radar, and explore HTTP request traffic in more detail.

Note that while we refer to “HTTP request traffic” in this post and on Radar, the term encompasses requests made in the clear over HTTP and over encrypted connections using HTTPS – the latter accounts for ~95% of all requests to Cloudflare during July 2024.

New and updated graphs

Graphs including HTTP request-based traffic data have been added to the Overview and Traffic sections on Cloudflare Radar. On the Overview page, the “Traffic trends” graph now includes a drop-down selector at the upper right, where you can choose between “Total & HTTP bytes” and “HTTP requests & bytes”. We explore Continue reading

Introducing HTTP request traffic insights on Cloudflare Radar

Historically, traffic graphs on Cloudflare Radar have displayed two metrics: total traffic and HTTP traffic. These graphs show normalized traffic volumes measured in bytes, derived from aggregated NetFlow data. (NetFlow is a protocol used to collect metadata about IP traffic flows traversing network devices.) Today, we’re adding another metric that reflects the number of HTTP requests, normalized over the same time period. By comparing bytes with requests, readers can gain additional insights into traffic patterns and user behavior. Below, we review how this new data has been incorporated into Radar, and explore HTTP request traffic in more detail.  

Note that while we refer to “HTTP request traffic” in this post and on Radar, the term encompasses requests made in the clear over HTTP and over encrypted connections using HTTPS – the latter accounts for ~95% of all requests to Cloudflare during July 2024.

New and updated graphs

Graphs including HTTP request-based traffic data have been added to the Overview and Traffic sections on Cloudflare Radar. On the Overview page, the “Traffic trends” graph now includes a drop-down selector at the upper right, where you can choose between “Total & HTTP bytes” and “HTTP requests & bytes”. We explore Continue reading

A recent spate of Internet disruptions

Cloudflare Radar is constantly monitoring the Internet for widespread disruptions. In mid-July, we published our Q2 2024 Internet Disruption Summary, and here we examine several recent noteworthy disruptions detected in the first month of Q3, including traffic anomalies observed in Bangladesh, Syria, Pakistan, and Venezuela.

Bangladesh

Violent student protests in Bangladesh against quotas in government jobs and rising unemployment rates led the government to order the nationwide shutdown of mobile Internet connectivity on July 18, reportedly to “ensure the security of citizens.” This government-directed shutdown ultimately became a near-complete Internet outage for the country, as broadband networks were taken offline as well. At a country level, Internet traffic in Bangladesh dropped to near zero just before 21:00 local time (15:00 UTC). Announced IP address space from the country dropped to near zero at that time as well, meaning that nearly every network in the country was disconnected from the Internet.

However, ahead of this nationwide shutdown, we observed outages across several Bangladeshi network providers, perhaps foreshadowing what was to come. At AS24389 (Grameenphone), a complete Internet outage started at 01:30 local time on July 18 (19:30 UTC on July 17), with a total loss of both Internet Continue reading

A recent spate of Internet disruptions

Cloudflare Radar is constantly monitoring the Internet for widespread disruptions. In mid-July, we published our Q2 2024 Internet Disruption Summary, and here we examine recent several noteworthy disruptions detected in the first month of Q3, including traffic anomalies observed in Bangladesh, Syria, Pakistan, and Venezuela.

Bangladesh

Violent student protests in Bangladesh against quotas in government jobs and rising unemployment rates led the government to order the nationwide shutdown of mobile Internet connectivity on July 18, reportedly to “ensure the security of citizens.” This government-directed shutdown ultimately became a near-complete Internet outage for the country, as broadband networks were taken offline as well. At a country level, Internet traffic in Bangladesh dropped to near zero just before 21:00 local time (15:00 UTC). Announced IP address space from the country dropped to near zero at that time as well, meaning that nearly every network in the country was disconnected from the Internet.

However, ahead of this nationwide shutdown, we observed outages across several Bangladeshi network providers, perhaps foreshadowing what was to come. At AS24389 (Grameenphone), a complete Internet outage started at 01:30 local time on July 18 (19:30 UTC on July 17), with a total loss of both Internet Continue reading

Q2 2024 Internet disruption summary

Cloudflare’s network spans more than 320 cities in over 120 countries, where we interconnect with over 13,000 network providers in order to provide a broad range of services to millions of customers. The breadth of both our network and our customer base provides us with a unique perspective on Internet resilience, enabling us to observe the impact of Internet disruptions. Thanks to Cloudflare Radar functionality released earlier this year, we can explore the impact from a routing perspective, as well as a traffic perspective, at both a network and location level.

As we have seen in previous years, nationwide exams take place across several MENA countries in the second quarter, and with them come government directed Internet shutdowns. Cable cuts, both terrestrial and submarine, caused Internet outages across a number of countries, with the ACE submarine cable being a particular source of problems. Maintenance, power outages, and technical problems also disrupted Internet connectivity, as did unknown issues. And as we have frequently seen in the two-plus years since the conflict began, Internet connectivity in Ukraine suffers as a result of Russian attacks.

As we have noted in the past, this post is intended as a summary overview Continue reading

Exam-ining recent Internet shutdowns in Syria, Iraq, and Algeria

The practice of cheating on exams (or at least attempting to) is presumably as old as the concept of exams itself, especially when the results of the exam can have significant consequences for one’s academic future or career. As access to the Internet became more ubiquitous with the growth of mobile connectivity, and communication easier with an assortment of social media and messaging apps, a new avenue for cheating on exams emerged, potentially facilitating the sharing of test materials or answers. Over the last decade, some governments have reacted to this perceived risk by taking aggressive action to prevent cheating, ranging from targeted DNS-based blocking/filtering to multi-hour nationwide shutdowns across multi-week exam periods.

Syria and Iraq are well-known practitioners of the latter approach, and we have covered past exam-related Internet shutdowns in Syria (2021, 2022, 2023) and Iraq (2022, 2023) here on the Cloudflare blog. It is now mid-June 2024, and exams in both countries took place over the last several weeks, and with those exams, regular nationwide Internet shutdowns. In addition, Baccalaureate exams also took place in Algeria, and we have written about related Internet disruptions there in the past ( Continue reading

East African Internet connectivity again impacted by submarine cable cuts

On Sunday, May 12, issues with the ESSAy and Seacom submarine cables again disrupted connectivity to East Africa, impacting a number of countries previously affected by a set of cable cuts that occurred nearly three months earlier.

On February 24, three submarine cables that run through the Red Sea were damaged: the Seacom/Tata cable, the Asia Africa Europe-1 (AAE-1), and the Europe India Gateway (EIG). It is believed that the cables were cut by the anchor of the Rubymar, a cargo ship that was damaged by a ballistic missile on February 18. These cable cuts reportedly impacted countries in East Africa, including Tanzania, Kenya, Uganda, and Mozambique. As of this writing (May 13), these cables remain unrepaired.

Already suffering from reduced capacity due to the February cable cuts, these countries were impacted by a second set of cable cuts that occurred on Sunday, May 12. According to a social media post from Ben Roberts, Group CTIO at Liquid Intelligent Technologies in Kenya, faults on the EASSy and Seacom cables again disrupted connectivity to East Africa, as he noted “All sub sea capacity between East Africa and South Africa is down.” A BBC Continue reading

Q1 2024 Internet disruption summary

This post is also available in 日本語, 한국어, Deutsch, Français, Español.

Cloudflare’s network spans more than 310 cities in over 120 countries, where we interconnect with over 13,000 network providers in order to provide a broad range of services to millions of customers. The breadth of both our network and our customer base provides us with a unique perspective on Internet resilience, enabling us to observe the impact of Internet disruptions. Thanks to recently released Cloudflare Radar functionality, this quarter we have started to explore the impact from a routing perspective, as well as a traffic perspective, at both a network and location level.

The first quarter of 2024 kicked off with quite a few Internet disruptions. Damage to both terrestrial and submarine cables caused problems in a number of locations, while military action related to ongoing geopolitical conflicts impacted connectivity in other areas. Governments in several African countries, as well as Pakistan, ordered Internet shutdowns, focusing heavily on mobile connectivity. Malicious actors known as Anonymous Sudan claimed responsibility for cyberattacks that disrupted Internet connectivity in Israel and Bahrain. Maintenance and power outages forced users offline, resulting in observed drops in traffic. And in Continue reading

Launching email security insights on Cloudflare Radar

During 2021's Birthday Week, we announced our Email Routing service, which allows users to direct different types of email messages (such as marketing, transactional, or administrative) to separate accounts based on criteria such as the recipient’s address or department. Its capabilities and the volume of messages routed have grown significantly since launch.

Just a few months later, on February 23, 2022, we announced our intent to acquire Area 1 Security to protect users from phishing attacks in email, web, and network environments. Since the completion of the acquisition on April 1, 2022, Area 1's email security capabilities have been integrated into Cloudflare's secure access service edge (SASE) solution portfolio, and now processes tens of millions of messages daily.

Processing millions of email messages each day on behalf of our customers gives us a unique perspective on the threats posed by malicious emails, spam volume, the adoption of email authentication methods like SPF, DMARC, and DKIM, and the use of IPv4/IPv6 and TLS by email servers. Today, we are launching a new Email Security section on Cloudflare Radar to share these perspectives with you. The insights in this new section can help you better understand the state of email security Continue reading

Cloudflare 2023 Year in Review

Cloudflare 2023 Year in Review

The 2023 Cloudflare Radar Year in Review is our fourth annual review of Internet trends and patterns observed throughout the year at both a global and country/region level across a variety of metrics. Below, we present a summary of key findings, and then explore them in more detail in subsequent sections.

Key findings

  • Global Internet traffic grew 25%, in line with peak 2022 growth. Major holidays, severe weather, and intentional shutdowns clearly impacted Internet traffic. 🔗
  • Google was again the most popular general Internet service, with 2021 leader TikTok falling to fourth place. OpenAI was the most popular service in the emerging Generative AI category, and Binance remained the most popular Cryptocurrency service. 🔗
  • Globally, over two-thirds of mobile device traffic was from Android devices. Android had a >90% share of mobile device traffic in over 25 countries/regions; peak iOS mobile device traffic share was 66%. 🔗
  • Global traffic from Starlink nearly tripled in 2023. After initiating service in Brazil in mid-2022, Starlink traffic from that country was up over 17x in 2023. 🔗
  • Google Analytics, React, and HubSpot were among the most popular technologies found on top websites. 🔗
  • Globally, nearly half of web requests Continue reading

Q3 2023 Internet disruption summary

This post is also available in 简体中文, 繁體中文, 한국어, Deutsch, Français and Español.

Q3 2023 Internet disruption summary

Cloudflare operates in more than 300 cities in over 100 countries, where we interconnect with over 12,500 network providers in order to provide a broad range of services to millions of customers. The breadth of both our network and our customer base provides us with a unique perspective on Internet resilience, enabling us to observe the impact of Internet disruptions.

We have been publishing these summaries since the first quarter of 2022, and over that time, the charts on Cloudflare Radar have evolved. Many of the traffic graphs in early editions of this summary were screenshots from the relevant traffic pages on Radar. Late last year, we launched the ability to download graphs, and earlier this year, to embed dynamic graphs, and these summaries have taken advantage of those capabilities where possible. Sharp-eyed readers may notice an additional evolution in some of the graphs below: yellow highlighting indicating an observed “traffic anomaly”. Identification of such anomalies, along with the ability to be notified about them, as well as a timeline enhancement (embedded below) to the Cloudflare Radar Outage Center, were launched as Continue reading

Traffic anomalies and notifications with Cloudflare Radar

Traffic anomalies and notifications with Cloudflare Radar
Traffic anomalies and notifications with Cloudflare Radar

We launched the Cloudflare Radar Outage Center (CROC) during Birthday Week 2022 as a way of keeping the community up to date on Internet disruptions, including outages and shutdowns, visible in Cloudflare’s traffic data. While some of the entries have their genesis in information from social media posts made by local telecommunications providers or civil society organizations, others are based on an internal traffic anomaly detection and alerting tool. Today, we’re adding this alerting feed to Cloudflare Radar, showing country and network-level traffic anomalies on the CROC as they are detected, as well as making the feed available via API.

Building on this new functionality, as well as the route leaks and route hijacks insights that we recently launched on Cloudflare Radar, we are also launching new Radar notification functionality, enabling you to subscribe to notifications about traffic anomalies, confirmed Internet outages, route leaks, or route hijacks. Using the Cloudflare dashboard’s existing notification functionality, users can set up notifications for one or more countries or autonomous systems, and receive notifications when a relevant event occurs. Notifications may be sent via e-mail or webhooks — the available delivery methods vary according to plan level.

Traffic anomalies

Internet traffic generally follows Continue reading

Q2 2023 Internet disruption summary

Q2 2023 Internet disruption summary

This post is also available in Deutsch, Français, 日本語, 简体中文, 繁體中文 and 한국어.

Q2 2023 Internet disruption summary

Cloudflare operates in more than 300 cities in over 100 countries, where we interconnect with over 12,000 network providers in order to provide a broad range of services to millions of customers. The breadth of both our network and our customer base provides us with a unique perspective on Internet resilience, enabling us to observe the impact of Internet disruptions.

The second quarter of 2023 was a particularly busy one for Internet disruptions, and especially for government-directed Internet shutdowns. During the quarter, we observed many brief disruptions, but also quite a few long-lived ones. In addition to the government-directed Internet shutdowns, we also observed partial or complete outages due to severe weather, cable damage, power outages, general or unspecified technical problems, cyberattacks, military action, and infrastructure maintenance.

As we have noted in the past, this post is intended as a summary overview of observed disruptions, and is not an exhaustive or complete list of issues that have occurred during the quarter.

Government directed

Late spring often marks the start of a so-called “exam season” in several Continue reading

Introducing the Cloudflare Radar Internet Quality Page

Introducing the Cloudflare Radar Internet Quality Page
Introducing the Cloudflare Radar Internet Quality Page

Internet connections are most often marketed and sold on the basis of "speed", with providers touting the number of megabits or gigabits per second that their various service tiers are supposed to provide. This marketing has largely been successful, as most subscribers believe that "more is better”. Furthermore, many national broadband plans in countries around the world include specific target connection speeds. However, even with a high speed connection, gamers may encounter sluggish performance, while video conference participants may experience frozen video or audio dropouts. Speeds alone don't tell the whole story when it comes to Internet connection quality.

Additional factors like latency, jitter, and packet loss can significantly impact end user experience, potentially leading to situations where higher speed connections actually deliver a worse user experience than lower speed connections. Connection performance and quality can also vary based on usage – measured average speed will differ from peak available capacity, and latency varies under loaded and idle conditions.

The new Cloudflare Radar Internet Quality page

A little more than three years ago, as residential Internet connections were strained because of the shift towards working and learning from home due to the COVID-19 pandemic, Cloudflare announced the speed.cloudflare.com Continue reading

Exam-related Internet shutdowns in Iraq and Algeria put connectivity to the test

Exam-related Internet shutdowns in Iraq and Algeria put connectivity to the test
Exam-related Internet shutdowns in Iraq and Algeria put connectivity to the test

Over the last several years, governments in a number of countries in the Middle East/Northern Africa (MENA) region have taken to implementing widespread nationwide shutdowns in an effort to prevent cheating on nationwide academic exams. Although it is unclear whether such shutdowns are actually successful in curbing cheating, it is clear that they take a financial toll on the impacted countries, with estimated losses in the millions of US dollars.

During the first two weeks of June 2023, we’ve seen Iraq implementing a series of multi-hour shutdowns that will reportedly occur through mid-July, as well as Algeria taking similar actions to prevent cheating on baccalaureate exams. Shutdowns in Syria were reported to begin on June 7, but there’s been no indication of them in traffic data as of this writing (June 13). These actions echo those taken in Iraq, Syria, Sudan, and Algeria in 2022 and in Syria and Sudan in 2021.

(Note: The interactive graphs below have been embedded directly into the blog post using a new Cloudflare Radar feature. This post is best viewed in landscape mode when on a mobile device.)

Iraq

Iraq had reportedly committed on May 15 to not implementing Internet shutdowns during the Continue reading

Examining HTTP/3 usage one year on

Examining HTTP/3 usage one year on
Examining HTTP/3 usage one year on

In June 2022, after the publication of a set of HTTP-related Internet standards, including the RFC that formally defined HTTP/3, we published HTTP RFCs have evolved: A Cloudflare view of HTTP usage trends. One year on, as the RFC reaches its first birthday, we thought it would be interesting to look back at how these trends have evolved over the last year.

Our previous post reviewed usage trends for HTTP/1.1, HTTP/2, and HTTP/3 observed across Cloudflare’s network between May 2021 and May 2022, broken out by version and browser family, as well as for search engine indexing and social media bots. At the time, we found that browser-driven traffic was overwhelmingly using HTTP/2, although HTTP/3 usage was showing signs of growth. Search and social bots were mixed in terms of preference for HTTP/1.1 vs. HTTP/2, with little-to-no HTTP/3 usage seen.

Between May 2022 and May 2023, we found that HTTP/3 usage in browser-retrieved content continued to grow, but that search engine indexing and social media bots continued to effectively ignore the latest version of the web’s core protocol. (Having said that, the benefits of HTTP/3 are very user-centric, and arguably offer minimal benefits to Continue reading

Cloudflare’s view of Internet disruptions in Pakistan

Cloudflare’s view of Internet disruptions in Pakistan
Cloudflare’s view of Internet disruptions in Pakistan

On Tuesday, May 9, Imran Khan, former Prime Minister of Pakistan was arrested on corruption charges. Following the arrest, violent protests erupted in several cities, leading the government of Pakistan to order the shutdown of mobile Internet services, as well as the blocking of several social media platforms. Below, we examine the impact of these shutdowns at a national and local level, as seen through Cloudflare traffic data. In addition, we illustrate how Pakistanis appear to be turning to Cloudflare’s 1.1.1.1 resolver in an attempt to maintain access to the open Internet.

Since Tuesday, May 9, peak traffic levels aggregated at a country level (as measured by HTTP request volume) have been declining, down nearly 30% during the first several days of the mobile Internet shutdowns. The lowest traffic levels (nadirs of the graph) have also declined, dropping by as much as one-third as well. In the sections below, we drill down into this traffic loss, looking at outages at a network level, and the impact of those outages at an administrative unit and city level.

Cloudflare’s view of Internet disruptions in Pakistan

The mobile network shutdowns have also impacted the profile of traffic that Cloudflare sees from Pakistan. In Continue reading

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