Jake Jones

Author Archives: Jake Jones

When trusted relationships are formed, everyone wins!

When trusted relationships are formed, everyone wins!
When trusted relationships are formed, everyone wins!

Key Points:

  • Customer Success Managers offer continual strategic and technical guidance by way of interactive workshops, account reviews, tuning sessions and regular product updates.
  • Our product development and design teams constantly work on new features and product updates based on your input.
  • It’s a team effort. As part of our Premium Success offering, we can introduce you to Product Managers for in-depth conversations about our solutions and how they can apply to your business goals.
  • Cloudflare is always rapidly evolving and expanding our solutions! As technology advances, so does the sophistication of attacks. Through machine learning and behavioural analysis, we are able to ship new products to ensure you remain secure without impacting performance.

Reach out to your Customer Success Manager to gain more information on how they can accelerate your business.

The Success Story

Hi there. My name is Jake Jones and I’m a Customer Success Manager at Cloudflare covering the Middle East and Africa. When I look at what success means to me, it’s becoming a trusted advisor for my customers by taking a genuine interest in their priorities and helping them reach desired goals. I’ve learnt that successful partnerships are a byproduct of successful relationship building. Every Continue reading