Through the eyes of a Cloudflare Technical Support Engineer

This post originally appeared on Landing Jobs under the title Mission: Protect the Internet where you can find open positions at Cloudflare Lisbon.

Justina Wong, Technical Support Team Lead in Lisbon, talks about what it’s like working at Cloudflare, and everything you need to know if you want to join us.

Justina joined Cloudflare about three years ago in London as a Technical Support Engineer. Currently, she’s part of their Customer Support team working in Lisbon as a team lead.

I can’t speak for others, but I love the things you can learn from the others. There are so many talented individuals who are willing and ready to teach/share. They are my inspiration and I want to become them!

On a Mission to Protect the Internet

Justina’s favourite Cloudflare products are firewall-related ones. The company’s primary care is for the customers and they want to make attack mitigation as easy as possible. As she puts it, “the fact that these protections are on multiple layers, like L7, L3/4, is very important, and I’m proud to be someone who can help our customers when they face certain attacks.”.

Cloudflare is constantly releasing new products to help build a better Internet, Continue reading