Author Archives: Matthew Conroy
Author Archives: Matthew Conroy
Your next customer may not find you through a search engine. Instead, they'll ask an AI assistant: "how do I do X?"; "which option is best for someone like me?"; "just handle it for me" and an agent will find the answer, weigh the options, and act on their behalf. Increasingly, the moment that determines whether a customer chooses you happens inside a model's response — before a human ever sees your homepage.
This agentic audience is already here: by our count, fewer than half of all HTML page requests now come from a human. Not all of those machines are agents acting for a person, but that share is growing fast, and answer engines, shopping assistants, and research tools will shape which businesses are found and recommended. Discoverability used to mean ranking on a results page. Now it means being found, read, and confidently recommended by the agents that guide your customers.
The old metrics, human clicks and page views, no longer paint the full picture. We spent time talking to site owners who were staring at access logs full of AI bots, completely blind to whether those bots were capable of using their site or recommending Continue reading
Search drives most experiences on the web. It's how we get things done, and how nearly everything on the web gets found — the creators, the merchants, the answer to whatever you just typed into a box. For nearly 30 years, that discovery journey ran on a simple bargain: let a search engine crawl your content, and it sends you visitors. You turned those visitors into a business — through ads, subscriptions, or just the audience itself. Being discoverable and getting paid were the same thing. A year ago, on the first Content Independence Day, we drew a line to defend that bargain in the AI era. But a line in the sand was only a first step. Since then, the prevalence of AI search in consumers’ lives has only accelerated as more than 50% of traffic online is non-human. The threat is no longer a handful of training crawlers you can block; it's search itself being rebuilt around AI answers.
Today's answer engines read your page and hand the user a summary, so the visit — and the revenue that depended on it — isn’t needed. We see it firsthand, and independent research backs it up: a 2025 Continue reading