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TNO002: How Simplification Helps MSPs Scale
Simplification is the theme of today’s episode. Host Scott Robohn and guest Jack Maxfield explore the operational impacts of simplification for a Managed Service Provider (MSP). They discuss the challenges of managing multi-vendor environments and how to use templating and tools to simplify the management process. Proactive client communication and the integration of network and... Read more »HW035: The Experience Paradox
In this episode of Heavy Wireless, host Keith Parsons and guest Tom Hollingsworth delve into the “experience paradox” in the tech industry: to get experience, you need to have experience. They highlight the disconnect between job requirements and candidates’ actual experience. Tom emphasizes the importance of hands-on learning, home labs, and making mistakes as essential... Read more »PP029: Translating Security Objectives into Business Outcomes
On today’s Packet Protector we talk about how to talk about security objectives in ways that resonate with business and non-technical leaders in your organization. Tying security objectives to business outcomes can help you maintain (or increase) budgets, build trust and credibility with executives, and better align your risk management efforts with the organization’s broader... Read more »TL002: The Philosophical Roots of Leadership
On this episode of Technically Leadership, we talk about the philosophical underpinnings of leadership. We discuss what it means to hold and drive a vision for a technical organization, how to build a strong team culture, handling layoffs and letting people go, and exploring what philosophy can teach us about leadership. Guest Matt Butcher, CEO... Read more »NAN072: Exploring Internet2’s Network Automation for University and Research Networks
On today’s episode we delve into Internet2’s mission to advance research and education through high-speed connectivity. University and research networks may have more complicated designs, requirements, and restrictions than you’d expect. We talk about these challenges, along with innovative network automation solutions. The discussion emphasizes the collaborative, member-driven approach of Internet2 and its commitment to... Read more »PP028: Can SecOps and NetOps Work Together?
IT tends to divide itself by job function and technological specialization, especially as technology gets more complex. However, each IT domain is part of a larger system, and these systems require coordination and cooperation to operate effectively. On today’s Packet Protector we look at how and why Security Operations (SecOps) and Network Operations (NetOps) should... Read more »HS081: What’s Your Strategic Plan for AI Infrastructure?
AI seems to be changing everything, including your IT infrastructure. Do you have a strategic plan for your AI infrastructure? Today we discuss the merits and challenges of cloud computing, on-premises solutions, hybrid models, and edge computing along with the importance of low latency for real-time AI applications and the potential of edge computing in... Read more »
TNO001: Your Team Matters as Much as Your Tech and Tools
Your team is just as important as your tech and tools in any environment, including NetOps. Garrett Nowak, Senior Director of Network Architecture at 11:11 Systems shares his journey from tier one help desk to a leadership role. He discusses the importance of teamwork, community, and effective leadership in network operations and how he works... Read more »NAN071: Understanding the Infrastructure Requirements for AI Workloads (Sponsored)
On today’s Network Automation Nerds, we get into the infrastructure required to support AI workloads. We discuss key considerations including bandwidth, the substantial power and cooling requirements of AI infrastructure, and GPUs. We also talk about InfiniBand and Ethernet as network fabrics for AI workloads, cabling considerations, and more. This is a sponsored episode. Our... Read more »HW034: Fixing Your Indoor Cellular Coverage
In this episode of the Heavy Wireless podcast, we talk with Howard Buzick from American Bandwidth about the evolution and current state of wireless connections, particularly in guest network environments. We explore advancements in Wi-Fi technologies, the workings of Passpoint (formerly Hotspot 2.0), and the differences between Passpoint and Open Roaming. Howard explains how American... Read more »PP027: How Wi-Fi Positioning Systems Enable Mass Surveillance
Smartphones use Wi-Fi based Positioning Systems (WPSes) to collect data about nearby Wi-Fi access points and other wireless devices to help determine the phones’ geographic location. Researchers at the University of Maryland show how WPSes from Apple and Google can be used for mass surveillance of access points and, potentially, owners and users of those... Read more »NAN070: FakeNOS – An Open Source NOS for Network Testing
Today we spotlight an open-source project called FakeNOS. Whether you’re a network engineer looking to experiment in a controlled environment, or a DevOps engineer wanting to run a network testbed for your processes, you can use FakeNOS for your projects. My guests are FakeNOS creator Denis Mulyalin and the maintainer of this project, Enric Pitarch.... Read more »HS080: Top Mistakes In Developing and Executing Technology Strategies
To borrow a phrase first used in a military context, no tech strategy survives its first contact with real users. Today’s Heavy Strategy explores common mistakes executives make when developing and executing a technology plan. They include poor communication, making assumptions, not understanding a system’s architecture or dependencies, and more. Co-hosts Johna and Jerry draw... Read more »
PP026: Security Considerations for Working from Anywhere
Remote work is now a norm. And whether it’s a day or two at home every week, or relocating overseas so you can log in to the office from an Italian piazza or a beach in Thailand, there are lots of opportunities to do our jobs outside traditional workplaces. On today’s Packet Protector, we look... Read more »TNO000: Announcing Total Network Operations – a New Podcast for Network Operators
Welcome to Total Network Operations, the podcast dedicated to the hardworking network operators who keep the bitpipes running smoothly. We focus on sharing best practices, the operations tool stack, and engage with vendors and solution providers to get insights into new technologies and tools so you can make informed decisions for your ops environment. Podcast... Read more »HW033: Repeater, Extender or Something Else? What Is the LATYS Focus?
Today on Heavy Wireless we discuss the LATYS Focus device.This innovative RF technology amplifies and directs signals without traditional networking layers. Our guest is Artmiz Golkaramnay, Founder of LATYS. Artmiz explains the device’s functionality, which includes a directional antenna for focused signal amplification; its technical specifications; practical applications in industrial settings; cost benefits; and ease... Read more »PP025: Wi-Fi Security Part 2 – Listener Q&A
On today’s Packet Protector we answer listener questions about Wi-Fi security with guest Stephen Orr. Stephen is Chair of the Security Technical Task Group for the Wi-Fi Alliance and a Distinguished Solutions Engineer at Cisco. Questions include what recommendations Stephen would make for using multiple SSIDs vs. role-based device segmentation, what he sees as the... Read more »NAN069: Lessons On the Journey From NOC to Aerospace Networking
Today, Lexie Cooper shares her journey from a NOC environment to networking engineering in the aerospace industry. Along the way, the discussion makes stops at the importance of medium skills, and the role of humor and relatability in attracting and educating younger professionals in networking. Finally, Lexie relates her challenges when working on the New... Read more »PP024: Considering Resiliency in a Time of Global Outages
In the wake of one of the largest global IT outages, resiliency is the theme of today’s show. We dig into the CrowdStrike debacle as well as an Azure outage that kinda flew under the radar. We also look at the Resiliency Planning Framework Playbook from CISA and other frameworks for building resilient infrastructure. We... Read more »HS079: Big Rock, Best-in-Breed, or Ecosystem: What’s the Best Vendor Procurement Strategy?
When choosing vendors, what strategy should you employ: big rock, best-in-breed, or ecosystem? The big rock approach consolidates vendor relationships around a few strategic partners. Best-in-breed focuses on selecting top solutions from various vendors. The ecosystem model combines elements of both. Today’s conversation explores all three models and also highlights the importance of integration, the... Read more »