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Category Archives for "EtherealMind"

Is Patching And Tech Support Bad? A Response

Hopefully, you’ve had a chance to watch this 7 minute video from Greg Ferro about why better patching systems can lead to insecure software. If you haven’t, you should:

Greg is right that moral hazard is introduced because, by definition, the party providing the software is “insured” against the risks of the party using the software. But, I also have a couple of issues with some of the things he said about tech support.

Are You Ready For The Enterprise

I’ve been working with some Ubiquiti access points recently. So far, I really enjoy them and I’m interested to see where their product is going. After doing some research, the most common issue with them seems to be their tech support offerings. A couple of Reddit users even posted in a thread that the lack of true enterprise tech support is the key that is keeping Ubiquiti from reaching real enterprise status.

Think about all the products that you’ve used over the last couple of years that offered some other kind of support aside from phone or rapid response. Maybe it was a chat window on the site. Maybe it was an asynchronous email system. Hell, if you’ve ever installed Continue reading

How Many Bandwidths Does An SD-WAN Need? – Video

Note: This article was first published at Packet Pushers.net on March 5, 2018   I was preparing for a podcast and started comparing the complexity of a private vs. public WAN. I doodled some diagrams and realized that using Internet bandwidth for SD-WAN to replace private bandwidth is actually simpler. Perhaps because the familiar is always […]

When Will BGP Become Unfashionable

The tragedy is that BGP works ok. Its not broken. Its like a 30 year old pair of jeans that you know is worn out but you can’t bring your self to throw them away because of the memories. Ok. Can we replace it ? The challenge is building a community around that effort. Technically, […]
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