Bhanu Singh

Author Archives: Bhanu Singh

IDG Contributor Network: Where service health meets system health

As agility becomes a primary competitive advantage for the modern business, I’m seeing more enterprises adopt new technologies for quicker innovation and faster time to value. Public cloud, containers, microservices and serverless computing help you increase speed of execution and increase organizational flexibility, because the ability to react quickly is now part of the customer experience. In the era of digital transformation, speed has clearly become a competitive differentiator.For the last twenty years, technology companies catering to the needs of IT operations and service management teams, have been trying to support this need for speed. Their challenge? The underlying technology, processes and customer expectations are constantly shifting. Standard IT operations management (ITOM) has been focused on system health and uptime in an increasingly dynamic environment. Meanwhile, IT service management (ITSM) approaches have been built around the process of managing tickets and remediating individual incidents. Historically, these two teams have acted separately within the core of the enterprise IT team.To read this article in full, please click here

IDG Contributor Network: Solving for serverless: How do you manage something that’s not there?

Function-as-a-service (FaaS) technologies, including AWS Lambda, Azure Functions and IBM/Apache OpenWhisk, are experiencing mass adoption, even in private clouds, and it’s easy to see why. The promise of serverless is simple: developers and IT teams can stop worrying about their infrastructure, system software and network configuration altogether. There’s no need to load-balance, adjust resources for scale, monitor for network latency or CPU performance. Serverless computing can save you a lot of time, money and operational overhead, if you play your cards right.Say goodbye to the idle instance There’s also less waste with serverless computing. You only pay for infrastructure in the moment that code gets executed (or, each time a user processes a request). It’s the end of the server that just sits there. But with all these advantages, IT practitioners are also faced with an avalanche of complexity and new challenges.  To read this article in full, please click here

IDG Contributor Network: Solving for serverless: How do you manage something that’s not there?

Function-as-a-service (FaaS) technologies, including AWS Lambda, Azure Functions and IBM/Apache OpenWhisk, are experiencing mass adoption, even in private clouds, and it’s easy to see why. The promise of serverless is simple: developers and IT teams can stop worrying about their infrastructure, system software and network configuration altogether. There’s no need to load-balance, adjust resources for scale, monitor for network latency or CPU performance. Serverless computing can save you a lot of time, money and operational overhead, if you play your cards right.Say goodbye to the idle instance There’s also less waste with serverless computing. You only pay for infrastructure in the moment that code gets executed (or, each time a user processes a request). It’s the end of the server that just sits there. But with all these advantages, IT practitioners are also faced with an avalanche of complexity and new challenges.  To read this article in full, please click here

IDG Contributor Network: When it comes to your IT infrastructure, visibility matters

CIOs everywhere are faced with a common question: do we have the right infrastructure for our business today and tomorrow? The question is complicated since there is no right answer – even though the major public cloud providers would say otherwise.Most large companies have hybrid infrastructures, comprising internal data centers, private clouds and at least one public cloud service. Increasingly, companies are using more than one public cloud service, as each one has something different to offer and prices are always changing. These choices provide needed flexibility and the potential for carving out the perfect environment for a company’s multifarious needs.To read this article in full, please click here

IDG Contributor Network: When it comes to your IT infrastructure, visibility matters

CIOs everywhere are faced with a common question: do we have the right infrastructure for our business today and tomorrow? The question is complicated since there is no right answer – even though the major public cloud providers would say otherwise.Most large companies have hybrid infrastructures, comprising internal data centers, private clouds and at least one public cloud service. Increasingly, companies are using more than one public cloud service, as each one has something different to offer and prices are always changing. These choices provide needed flexibility and the potential for carving out the perfect environment for a company’s multifarious needs.To read this article in full, please click here