How to Describe Automation
Cisco Live, Milan, 2014, the place where everyone drinks a caffé! It was this year that Cisco’s DevNet began to grow and my passion for software, automation and networking was in for a roller-coaster ride. I watched various refreshment stands delivering coffee to the endless queues of guests and began to see something special in the thing that I originally called an espresso!
For so long we’ve used pipes and water to describe networking itself and for a long time I was hunting for a good way to talk about network automation. Turns out a caffé is a great way to describe automation and especially network automation. We also feel emotionally about it and understand the process used to have one placed in ones hand.
Annoyingly so, when automation is the topic up for conversation, we start with "Let’s automate the network" and not with what it is we want to automate. If you’ve raised your eyebrow, point in case. Even worse is when you’re asked for a use-case. The answer is nothing more than a reflection: "Tell me what your humans do". This isn’t a product, it’s the deep integration of human process and digitised Continue reading