Hannah is a solutions marketer at PagerDuty interested in how real-time urgent work plays out across all industries in this digital era.
It’s a brisk Friday morning in November. You’re sipping your coffee and mentally preparing yourself for the day that’ll define your fiscal year. How will you fare this Black Friday? Are your teams prepared?
We’ve all heard the 2020 Holiday Shopping Season Report, “The online holiday season exceeded $188B resulting in a strong growth rate of 32% over the 2019 season.”
This trend didn’t start with COVID-19, however. A