Michael Ford

Author Archives: Michael Ford

Ansible + ServiceNow Part 3: Making outbound RESTful API calls to Red Hat Ansible Tower


Red Hat Ansible Tower offers value by allowing automation to scale in a checked manner - users can run playbooks for only the processes and targets they need access to, and no further. 

Not only does Ansible Tower provide automation at scale, but it also integrates with several external platforms. In many cases, this means that users can use the interface they are accustomed to while launching Ansible Tower templates in the background. 

One of the most ubiquitous self service platforms in use today is ServiceNow, and many of the enterprise conversations had with Ansible Tower customers focus on ServiceNow integration. With this in mind, this blog entry walks through the steps to set up your ServiceNow instance to make outbound RESTful API calls into Ansible Tower, using OAuth2 authentication. 

This is part 3 in a multi-part series, feel free to refer to part 1 and part 2 for more context.

The following software versions are used:

  • Ansible Tower: 3.4, 3.5
  • ServiceNow: London, Madrid

If you sign up for a ServiceNow Developer account, ServiceNow offers a free instance that can be used for replicating and testing this functionality. Your ServiceNow instance needs to be able Continue reading