I’m sure you’ve been inundated by posts about ChatGPT over the past couple of weeks. If you managed to avoid it the short version is that there is a new model from OpenAI that can write articles, create poetry, and basically answer your homework. Lots of people are testing it out for things as mundane as writing Amazon reviews or creating configurations for routers.
It’s not a universal hit though. Stack Overflow banned ChatGPT code answers because they’re almost always wrong. My own limited tests show that it can create a lot of words from a prompt that seem to sound correct but feel hollow. Many others have accused the algorithm of scraping content from others on the Internet and sampling it into answers to make it sound accurate but not the best answer to the question.
Are we ready for AI to do our writing for us? Is the era of the novelist or technical writer finished? Should we just hang up our keyboards and call it a day?
When I was deciding what I wanted to do with my life after college I took the GMAT to see if I could get into grad school for Continue reading
You wouldn’t think that AWS re:Invent would be a big week for networking, would you? Most of the announcements are focused on everything related to the data center but teasing out the networking specific pieces isn’t as easy. That’s why I found mention of a new-ish protocol in an unrelated article to be fascinating.
In this Register piece about CPUs there’s a mention of the Nitro DPU. More importantly there’s also a reference to something that Amazon has apparently been working on for the last couple of years. It turns out that the world’s largest online bookstore and data center company is looking to get rid of TCP.
The new protocol was developed in 2020. Referred to as Scalable Reliable Datagram (SRD), it was build to solve specific challenges Amazon was seeing related to performance in their cloud. Amazon decided that TCP had bigger issues for them that they needed to address.
The first was that dropped packets required retransmission. In an environment like the Internet that makes sense. You want to get the data you lost. However, when TCP was developed fifty years ago the amount of data that was lost in transit was tiny compared to Continue reading
It’s a holiday week here in the US so most people are working lighter days or just taking the whole week off. They’re looking forward to spending time with family and friends. Perhaps they’re already plotting their best strategy for shopping during Black Friday and snagging a new TV or watch. Whatever the case may be there’s lots things going on all over.
One thing that I feel needs to happen is conversation. Not just the kind of idle conversation that we make when we don’t know what to talk about. I also don’t mean the kinds of deep conversations that we need to prepare ourselves to have. I’m talking about the ones where we learn. The ones we have with friends and family where we pick up tidbits of stories and preserve them for the future.
It sounds rather morbid but these conversations aren’t going to be available forever. Our older loved ones are getting older every year. Time marches on and we never know when that time I going to run out. I have several friends that have lost loved ones this year and still others that have realized the time is growing shorter. Mortality is something that Continue reading
This past weekend I went to a training course for an event that I’m participating in next year. One of the quotes that came up during the course was about picking the team that will help you during the event. The quote sounded something like this:
Get the right people on the right bus in the right seats and figure out where you want to go.
Sounds simple, right? Right people, right bus, right seats. Not everyone is going to be a good fit for your team and even if they are they may not be in the right position to do their best work. But how do you know what they’re good at?
Last night, I listened to this excellent Art of Network Engineering episode. The guest was a friend of mine in the industry, Mike Bushong (@MBushong). He’s a very talented person and he knows how to lead people. He’s one of the people that would love to work for given the opportunity. He’s also very astute and he has learned a lot of lessons about enabling people on a team.
One of the things he discussed in the episode was about people’s strengths. Continue reading
It was a long weekend for me but it wasn’t quite as long as it could have been. The school district my son attends is in the middle of a ransomware attack. I got an email from them on Friday afternoon telling us to make sure that any district-owned assets are powered off until further notice to keep our home networks from being compromised. That’s pretty sound advice so we did it immediately.
I know that the folks working on the problem spent the whole weekend trying to clean it up and make sure there isn’t any chance of getting reinfected. However, I also wondered how that would impact school this week. The growing amount of coursework that happens online or is delivered via computer is large enough that going from that to a full stop of no devices is probably jarring. That got me to thinking once more about the difference between continuity and recovery
We talk about disaster recovery a lot. Backups of any kind are designed to get back what was lost. Whether it’s a natural disaster or a security incident you want to be able to recover things back to the way Continue reading
You may have seen that the new iPad Pro has Wi-Fi 6E support. That caused a lot of my wireless friends to jump out and order one, as I expected. As I previously mentioned, 2023 is going to be a big year for Wi-Fi 6E. I was wrong about the 6E radio on the new iPhone but given the direction that Apple is going with the iPad Pro and probably the MacBook as well we’re in for a lot of fun. Why? Because Apple is changing their stance on how to configure 6GHz networks.
If you’ve ever set up wireless networks before you know there are some different suggestions about how to configure the SSIDs with multiple bands. One school of thought says that you need to combine both 2.4GHz and 5GHz in the same SSID and let the device figure out which one is the best to use. This is the way that I have mine set up at home.
However, if you do a quick Google search you’ll find a lot of other wisdom that suggests creating two different SSIDs that only work on a single band. The thought process Continue reading
I spent the weekend doing something I really should have done a long time ago. I went through my piles of technology that I was going to get around to using one day and finally got rid of anything I didn’t recognize. Old access points, old networking gear, and even older widgets that went to devices that I don’t even remember owning.
Do you have one of these piles? Boxes? Corners of your office or cave? The odds are good there’s a pile of stuff that you keep thinking you’re eventually going to get around to doing something with some day. Except some day hasn’t come yet. So maybe it’s time to get rid of that pile. Trust me you’re going to feel better for getting rid of that stuff.
What to do with it? It needs to be properly recycled so don’t just toss it in the trash can. Anything with electric circuits needs to be properly disposed of so look for an electronics recycling facility. Yes, there are stories that electronics recycling isn’t all it’s cracked up to be but it’s better than polluting with e-waste everywhere.
Consider donating the devices to a trade school or other maker Continue reading
You’ve probably seen by now that there’s a new entrant into the market for network operating systems. Hedgehog came out of stealth mode this week to fanfare from the networking community. If you read through the website you might question why I labeled them as a network operating system. While they aren’t technically the OS I think it’s more important to look at them as an OS distribution.
Hedgehog starts from a very simple premise. Cloud networking is where we’re all headed. Whether or not you’re running entirely on-premises, fully in the public cloud, or in some kind of super-multi-hybrid cloud offering you’re all chasing the same thing. You want a stable system that acts as a force multiplier for your operations teams to reduce deployment times for users to get their builds done. It’s been said before but the idea of cloud is to get IT out of the way of the business.
Streamlining processes means automating a lot of the things that were formerly done by people. That means building repeatable and consistent tools to make that happen. If anyone has ever worked on AWS or Google Cloud you have lots of access to that Continue reading
We recorded a fun roundtable discussion last week during Mobility Field Day that talked about the challenges that wireless architects face in their daily lives. It’s about an hour but it’s packed with great discussions about hard things we deal with:
One of the surprises for me is that all the conversations came back to how terrible wireless clients can be. The discussion kept coming back to how hard it is to find quality clients and how we adjust our expectations for the bad ones.
Did you know that 70% of Windows crashes are caused by third-party drivers? That’s Microsoft’s own research saying it. That doesn’t mean that Windows is any better or more stable with their OS design compared to Linux or MacOS. However, I’ve fiddled with drivers on Linux and I can tell you how horrible that experience can be1. Windows is quite tolerant of hardware that wouldn’t work anywhere else. As long as the manufacturer provides a driver you’re going to get something that works most of the time.
Apply that logic to a wireless networking card. You can buy just about anything and install it on your system and it will mostly Continue reading
I’m getting ready for Mobility Field Day 8 later this week and there’s been a lot of effort making sure we’re ready to go. That means I’ve spent lots of time thinking about event planning instead of writing. So I wanted to share some quick thoughts with you ahead of this week as well as WLPC Europe next week.
I spent the last week at the Philmont Leadership Challenge in beautiful Cimarron, NM. I had the chance to learn a bit more about servant leadership and work on my outdoor skills a little. I also had some time to reflect on an interesting question posed to me by one of the members of my crew.
He asked me, “You seem wise. How did you get so wise?” This caught me flat-flooted for a moment because I’d never really considered myself to be a very wise person. Experienced perhaps but not wise like Yoda or Gandalf. So I answered him as I thought more about it.
Intelligence is knowing what to do. Wisdom is knowing what not to do.
The more I thought about that quote the more I realized the importance of the distinction.
There’s another saying that people tweeted back at me when I shared the above quote. It’s used in the context of describing Intelligence and Wisdom for Dungeons and Dragons roleplaying:
Intelligence is knowing that a tomato is a fruit. Wisdom is not putting tomatoes in a fruit salad.
It’s silly and funny but it gets right to the point and is a Continue reading
Most people carry a spare tire in their car. It’s there in case you get a flat and need to change the tire before you can be on your way again. In my old VAR job I drove a lot away from home and to the middle of nowhere so I didn’t want to rely on roadside assistance. Instead I just grabbed the extra tire out of the back if I needed it and went on my way. However, the process wasn’t entirely hitless. Even the pit crew for a racing team needs time to change tires. I could probably get it done in 20 minutes with appropriate cursing but those were 20 minutes that I wasn’t doing anything else beyond fixing a tire.
Spare tires are redundant. You have an extra thing to replace something that isn’t working. IT operations teams are familiar with redundant systems. Maybe you have a cold spare on the shelf for a switch that might go down. You might have a cold or warm data center location for a disaster. You could even have redundant devices in your enterprise to help you get back in to your equipment if something causes it to go Continue reading
I woke up at 5am this morning to order a new iPhone. I did this because I wanted the new camera upgrades along with some other nice-to-haves. Why did I get an iPhone and not a new Samsung? Why didn’t I look at any of the other phones on the market? It’s because I am a loyal Apple customer at this point. Does that mean I think the iPhone is perfect? Far from it! But I will choose it in spite of the flaws because I know it has room to be better.
That whole story is repeated time and again in technology. People find themselves drawn to particular companies or brands. They pick a new phone or computer or car based on their familiarity with the way they work or the design choices that are made. But does that mean they have to be loyal to that company no matter what?
One of the things that I feel is absolutely paramount to being a trusted advisor in the technology space is the ability to be critical of a product or brand. If you look at a lot of the ambassador or influencer program agreements you’ll see Continue reading
In a couple of weeks I’m taking the opportunity to broaden my leadership horizons by attending the BSA leadership course known as Philmont Leadership Challenge. It’s a course that builds on a lot of the things that I’ve been learning and teaching for the past five years. It’s designed to be a sort of capstone for servant leadership and learning how to inspire others. I’m excited to be a part of it in large part because I get to participate for a change.
Being a member of the staff for my local council Wood Badge courses has given me a great opportunity to learn the material inside and out. I love being able to teach and see others grow into leaders. It’s also inspired me to share some of those lessons here to help others in the IT community that might not have the chance to attend a course like that. However the past 3 years have also shown me the value of being a beginner at something from time to time.
Everyone is new at something. No one is born knowing every piece of information they’ll need to know for their entire lives. We learn language and Continue reading
I’m a big fan of comfort food. Maybe more than I should be. The idea of something simple and tasty just hits the right spot a lot of time, especially when I’m stressed or don’t have time to do something more involved. I know I really need to be better about cooking but you can’t beat a quick meal that uses something simple and gets the job done, right?
Now, before you ask yourself what I’m on about this week, I want you to think about that analogy in terms of certifications and learning. When we’re starting out in the industry or we’re learning a new skill we have to pick up basic ideas. The more advanced or radical the technology the more we need the kinds of explanations that make the concepts simple to understand. We need the equivalent of learning comfort food. Simple, digestible, and easy to prepare.
As our skills improve we have the choice to continue on and develop our capabilities to greater depths. Perhaps we want to learn everything there is to know about BGP and policies. We could even parlay that networking knowledge into new adjacencies that build on our skill Continue reading
If you’ve worked at an ISP or even just closely with them you’ve probably hearing the term peering quite a bit. Peering is essentially a reciprocal agreement to provide access to networks between two providers. Provider A agrees to allow Provider B to send traffic over and through their network in exchange for the same access in the other direction. Sounds easy, right? On a technical level it is pretty easy. You simply set up a BGP session with the partner provider and make sure all the settings match and you’ve got things rolling.
The technical part isn’t usually where peering gets complicated. Instead it’s almost always related to the business side of things. The policy and negations that have to happen for a good peering agreement take way more time that hammering out some BGP configuration stanzas. The amount of traffic to be sent, the latency requirements, and even the cost of the agreement are all things that have to be figured out before the first hello packet can be exchanged. This agreement is always up for negotiation too, since the traffic patterns can change before you realize it and put you at a disadvantage.
Congratulations on your promotion! You’re now a manager or leader for your team. You now have to make sure everyone is getting their things done. That also means lots of reports and meetings with your manager about what’s happening and all the new rules that have to be followed in the future. Doesn’t this all sound nice?
In truth we all want to be able to help out as much as possible. Sometimes that means putting in extra work. For many it also means being promoted to a position of responsibility in a company leading a team or group of teams. That means you will have some new responsibilities and also some new authority. But what’s the difference? And why is one more foundational than the other?
Authority is “power to influence or command thought, opinion, or behavior”. It means you have the ability to tell people what to do. You give orders and they are followed. You tell your team the direction that you want things to go and it happens. If it doesn’t there are consequences. When you tell someone they are the boss this is what they usually picture.
Responsibility is “the quality of Continue reading
If you’re like me, you chuckle every time someone tells you that next year is the year of whatever technology is going to be hot. Don’t believe me? Which year was the Year of VDI again? I know that writing the title of this post probably made you shake your head in amusement but I truly believe that we’ve hit the point of adoption of Wi-Fi 6E next year.
There are rumors that the new iPhone 14 will adopt Wi-Fi 6E. There were the same rumors when the iPhone 13 was coming out and the iPhone rumor mill is always a mixed bag but I think we’re on track this time. Part of the reason for that is the advancements made in Wi-Fi 6 Release 2. The power management features for 6ER2 are something that should appeal to mobile device users, even if the name is confusing as can be.
Mobile phones don’t make a market. If they were the only driver for wireless adoption the Samsung handsets would have everyone on 6E by now. Instead, it’s the ecosystem. Apple putting a 6E radio in the iPhone wouldn’t be enough to tip the scales. It would take Continue reading
I’m sure by now you’ve probably seen tons of articles telling you about how important it is to travel with location devices in your luggage. The most common one I’ve seen is the Apple AirTag. The logic goes that if you have one in your checked suitcase that you’ll know if there are any issues with your luggage getting lost right away because you’ll be notified as soon as you’re separated from it. The advice is sound if you’re someone that checks your bag frequently or has it lost on a regular basis.
The idea behind using technology to enforce an agreement is a great one. We make these agreements all the time, especially in networking. These service level agreements (SLAs) are the way we know we’re getting what we pay for. Take a leased line, for example. You typically pay for a certain speed and a certain amount of availability. The faster the link or the more available it is the more it costs. Any good consumer is going to want to be sure they’re paying for the right service. How can you verify you’re getting what you’re paying for?
For a long time this was very hard to Continue reading
When I was a lad in high school I worked for Walmart. I learned quite a bit about retail at my early age but one of the fascinating things I used in the late 1990s was a wireless inventory unit, colloquially known as a Telxon. I was amazed by the ability to get inventory numbers on a device without a cable. Since this was prior to the adoption of IEEE 802.11 it was a proprietary device that only worked with that system.
Flash forward to the 2020s. I went to Walmart the other day to look for an item and I couldn’t find it. I asked one of the associates if it was in stock. They said they could check and pulled out their phone. To my surprise they were able to launch an app and see that it was in stock in the back. As I waited for them to return with the item I thought about how 25 years of progress had changed that hardware solution into something software focused.
All problems start as hardware problems. If there’s a solution to an issue you’re going to build something first. Need to get somewhere fast? Trains Continue reading