SD-WAN takes advantage of the 100x MPLS/Internet price gap

SD-WAN takes advantage of the 100x MPLS/Internet price gap

This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach.Everyone is generally aware that MPLS is expensive compared to Internet connectivity (check out “Why MPLS is so expensive”), but are you aware exactly how enormous the difference is? Even with MPLS prices coming down, the precipitous drop in Internet prices has made the gap larger. A few years ago MPLS typically cost $300-$600 per Mbps per month for the copper connectivity (i.e. n x T1/E1) typically deployed at all but the largest enterprise locations, while today in most of North America and much of Europe a more typical range is $100 - $300 per Mbps per month.To read this article in full or to leave a comment, please click here

SD-WAN takes advantage of the 100x MPLS/Internet price gap

This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach.Everyone is generally aware that MPLS is expensive compared to Internet connectivity (check out “Why MPLS is so expensive”), but are you aware exactly how enormous the difference is? Even with MPLS prices coming down, the precipitous drop in Internet prices has made the gap larger. A few years ago MPLS typically cost $300-$600 per Mbps per month for the copper connectivity (i.e. n x T1/E1) typically deployed at all but the largest enterprise locations, while today in most of North America and much of Europe a more typical range is $100 - $300 per Mbps per month.To read this article in full or to leave a comment, please click here

How contact centers can benefit from SD-WANs

This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach.The single location contact/call center of years past would have had little need for Software-Defined WAN (SD-WAN) technology. But today’s call/contact centers for customer service, technical support, outgoing call banks and other use cases are almost always multi-location and usually global, and the right SD-WAN solution can improve reliability and the customer experience while lowering costs.Call centers were among the first adopters of VoIP, at least within the call center network, and they have historically used MPLS in the WAN, very often dual MPLS networks. While the latter is expensive, the approach has been needed to maintain reliability and call quality.To read this article in full or to leave a comment, please click here

How contact centers can benefit from SD-WANs

This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach. The single location contact/call center of years past would have had little need for Software-Defined WAN (SD-WAN) technology. But today’s call/contact centers for customer service, technical support, outgoing call banks and other use cases are almost always multi-location and usually global, and the right SD-WAN solution can improve reliability and the customer experience while lowering costs. Call centers were among the first adopters of VoIP, at least within the call center network, and they have historically used MPLS in the WAN, very often dual MPLS networks. While the latter is expensive, the approach has been needed to maintain reliability and call quality.To read this article in full or to leave a comment, please click here