Clint Boulton
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Clint Boulton
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Application monitoring becomes table stakes in the digital age
Bill Hineline had two requirements as he was searching last year for a new tool to keep tabs on the hundreds of interconnected applications that keep United Airline's planes flying. It had to ensure critical flight operations software was working and it had to meet customers' demands for accessing information from smartphones and tablets. The airline's director of application performance management also wanted a cloud application rather than another on-premises tool to manage internally. United Airlines Bill Hineline, director of application performance management at United Airlines.To read this article in full or to leave a comment, please click here
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Application monitoring becomes table stakes in the digital age
Bill Hineline had two requirements as he was searching last year for a new tool to keep tabs on the hundreds of interconnected applications that keep United Airline's planes flying. It had to ensure critical flight operations software was working and it had to meet customers' demands for accessing information from smartphones and tablets. The airline's director of application performance management also wanted a cloud application rather than another on-premises tool to manage internally. United Airlines Bill Hineline, director of application performance management at United Airlines.To read this article in full or to leave a comment, please click here
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U.S. companies spending millions to satisfy Europe’s GDPR
Ninety-two percent of U.S. multinational companies cited compliance with the looming General Data Protection Regulation (GDPR) as a top data protection priority, according to new research from PwC. Sixty-eight percent are earmarking between $1 million and $10 million on GDPR readiness and compliance efforts, with 9 percent expecting to spend over $10 million, says Jay Cline, PwC’s U.S. privacy leader.Cline says PwC ‘slatest survey showed that fear remains the biggest motivator for U.S. CIOs, who are “connecting the dots” after watching data breaches lead to lost revenues, regulatory fines and the erosion of consumer trust. “U.S. companies see the connection between doing privacy well and greater revenues and consumer trust,” says Cline, who surveyed 200 CIOs, CISOs and other C-suite executives.To read this article in full or to leave a comment, please click here
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U.S. companies spending millions to satisfy Europe’s GDPR
Ninety-two percent of U.S. multinational companies cited compliance with the looming General Data Protection Regulation (GDPR) as a top data protection priority, according to new research from PwC. Sixty-eight percent are earmarking between $1 million and $10 million on GDPR readiness and compliance efforts, with 9 percent expecting to spend over $10 million, says Jay Cline, PwC’s U.S. privacy leader.Cline says PwC ‘slatest survey showed that fear remains the biggest motivator for U.S. CIOs, who are “connecting the dots” after watching data breaches lead to lost revenues, regulatory fines and the erosion of consumer trust. “U.S. companies see the connection between doing privacy well and greater revenues and consumer trust,” says Cline, who surveyed 200 CIOs, CISOs and other C-suite executives.To read this article in full or to leave a comment, please click here
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Pharmaceutical giant partners to push analytics
Merck KGaA is getting cozier with Silicon Valley, seeking partnerships with leading technology companies and universities to further its fortunes in a pharmaceutical industry undergoing a significant transformation around software and data, says CIO Alessandro De Luca. The German pharmaceutical firm, best known for its cancer and multiple sclerosis drugs, earlier this month inked partnership inked with Palantir, a maker of big data analytics software.Palantir will help Merck research which patients will respond to certain drugs to improve patient outcomes, the company said in a statement. Merck will eventually use Palantir's software with other commercial applications, including artificial intelligence software, to help predict drug demand and automate the supply chain.To read this article in full or to leave a comment, please click here
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Half of work activities could be automated by 2055
Fears that accelerating automation is going to eat its lion's share of jobs continue to plague corporate sectors. However, new research from McKinsey Global Institute may talk folks afflicted with automation phobias down from the ledge.The research group says that although half of today’s work activities could be automated, it may not happen until 2055. Or 2035. Or even 2075. Where the statistic falls along the S curve depends on various factors, such as breakthroughs in artificial intelligence and economic conditions, says Michael Chui, a McKinsey Global Institute partner and an author of the report. Chuiand other researchers analyzed 800 occupations and 2,000 job tasks.To read this article in full or to leave a comment, please click here
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How Hadoop helps Experian crunch credit reports
Experian has implemented a new data analytics system designed to shrink from months to hours the time it takes to processes petabytes of data from hundreds of millions of customers worldwide. The information services company is deploying the software, a data fabric layer based on the Hadoop file processing system, in tandem with microservices and an API platform, that enables both corporate customers and consumers to access credit reports and information more quickly. Experian Experian CIO Barry Libenson.To read this article in full or to leave a comment, please click here
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Virtual assistants, chatbots poised for mass adoption in 2017
Experimentation with voice-activated assistants and text-triggered chatbots blossomed in 2016, enabling users to order from Taco Bell using Slack’s messaging interface, check the status of UPS packages and order office supplies from Staples.In 2017, some of these tools won't make the cut while others will proliferate across consumer and enterprise sectors, creating new workflows, operational efficiencies and opportunities for improved customer service. The early signs that Amazon.com's Alexa, though positioned as a home product, is poised to become the go-to platform for voice-based assistants for consumers and businesses. Wynn Hotels plans to equip nearly 5,000 rooms with Amazon.com's Echo device, which will allow people to query Alexa for room and hotel information.To read this article in full or to leave a comment, please click here
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Thwarting cybersecurity threats with behavioral analytics in 2017
Companies are investing more money in emerging technologies that can help anticipate and detect a variety of threats, including phishing scams and advanced persistent threats, both of which are weighing heavily on the minds’ of corporate board members. For 2017 CIOs are eyeing tools that use anomaly-detecting analytics and machine learning algorithms to protect their companies’ data.“Our level of investments is increasing because of the increasing capabilities of the threat actors,” says Bob Worrall, CIO of Juniper Networks, who spent 12 percent more on cybersecurity tools in 2016 that he spent in 2015. His budget will increase more in 2017 as he purchases tools to shield Juniper’s corporate data and intellectual property. “As the bad guys get smarter we have to as well.”To read this article in full or to leave a comment, please click here
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Thwarting cybersecurity threats with behavioral analytics in 2017
Companies are investing more money in emerging technologies that can help anticipate and detect a variety of threats, including phishing scams and advanced persistent threats, both of which are weighing heavily on the minds’ of corporate board members. For 2017 CIOs are eyeing tools that use anomaly-detecting analytics and machine learning algorithms to protect their companies’ data.“Our level of investments is increasing because of the increasing capabilities of the threat actors,” says Bob Worrall, CIO of Juniper Networks, who spent 12 percent more on cybersecurity tools in 2016 that he spent in 2015. His budget will increase more in 2017 as he purchases tools to shield Juniper’s corporate data and intellectual property. “As the bad guys get smarter we have to as well.”To read this article in full or to leave a comment, please click here
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10 examples of the AWS path of disruption
How AWS has disrupted companies and sectorsImage by ThinkstockWhen Amazon.com launched Amazon Web Services a decade ago no one could have imagined that the business, viewed largely as a sideshow geared to serve the ecommerce company’s e-tailing interests, would become a significant player in corporate computing. But as CIO.com noted last week, AWS’ public cloud software, now a $13 billion business, has become a serious contender in the enterprise.To read this article in full or to leave a comment, please click here
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10 examples of the AWS path of disruption
How AWS has disrupted companies and sectorsImage by ThinkstockWhen Amazon.com launched Amazon Web Services a decade ago no one could have imagined that the business, viewed largely as a sideshow geared to serve the ecommerce company’s e-tailing interests, would become a significant player in corporate computing. But as CIO.com noted last week, AWS’ public cloud software, now a $13 billion business, has become a serious contender in the enterprise.To read this article in full or to leave a comment, please click here
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Blockchain adoption in banks coming, but slower than expected
Recent headlines suggest that blockchain technology is revolutionizing financial services. JP Morgan Chase, Barclays, Commonwealth Bank, Wells Fargo and several other leading banks are using the digital ledger technology to conduct equity swaps, cross-border trades, and other transactions.You might think that blockchain has gone mainstream. Not so fast, says former UBS CIO Oliver Bussmann, who claims it may take banks two years to run blockchain in production due to regulatory hurdles, a lack of standards and other stumbling blocks. “This is real, this will come but in a very regulated environment. We will go through a lot of validation,” says Bussmann, who jumpstarted blockchain efforts when he was leading IT at the Swiss bank last year.To read this article in full or to leave a comment, please click here
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Blockchain adoption in banks coming, but slower than expected
Recent headlines suggest that blockchain technology is revolutionizing financial services. JP Morgan Chase, Barclays, Commonwealth Bank, Wells Fargo and several other leading banks are using the digital ledger technology to conduct equity swaps, cross-border trades, and other transactions.You might think that blockchain has gone mainstream. Not so fast, says former UBS CIO Oliver Bussmann, who claims it may take banks two years to run blockchain in production due to regulatory hurdles, a lack of standards and other stumbling blocks. “This is real, this will come but in a very regulated environment. We will go through a lot of validation,” says Bussmann, who jumpstarted blockchain efforts when he was leading IT at the Swiss bank last year.To read this article in full or to leave a comment, please click here
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6 trends that will shape cloud computing in 2017
Cloud computing has helped many enterprises transform themselves over the last five years, but experts agree that the market is entering something of a second wave, both for public cloud and private cloud services built and hosted in corporate data centers. The cloud market will accelerate faster in 2017 as enterprises seek to gain efficiencies as they scale their compute resources to better serve customers, says Forrester Research in a new report.“The No. 1 trend is here come the enterprises,” says Forrester analyst Dave Bartoletti, primary author of the research. “Enterprises with big budgets, data centers and complex applications are now looking at cloud as a viable place to run core business applications.” Forrester says the first wave of cloud computing was created by Amazon Web Services, which launched with a few simple compute and storage services in 2006. A decade later, AWS is operating at an $11 billion run rate.To read this article in full or to leave a comment, please click here
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Coca-Cola headlines a fast-turning CIO carousel
The Coca-Cola Company yesterday said that it has promoted Barry Simpson to CIO. Simpson, who will oversee the company’s global IT strategy, services and operations, had served as interim CIO since July, when he replaced the late Ed Steinike. Coca-Cola CompanyCIO Barry Simpson. “Given the significant amount of change under way as we transform our business for the future, it’s important that we have an IT function positioned to protect our information technology and accelerate our growth around the world,” said Coca-Cola President and COO James Quincey in a statement.To read this article in full or to leave a comment, please click here
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MDM helps real estate developer mobilize business processes
A few years ago Edward Rose & Sons was suffering from the mother of all business process messes. The real estate developer's business processes had become inefficient. Its four divisions were using different property management, accounting and construction management systems. Employees were forced to shuffle paper for contracts and various other work documents. This made it difficult for management to consolidate and make sense of financial statements as they mulled purchasing more land. Edward Rose & Sons CIO Joe Simpson.To read this article in full or to leave a comment, please click here
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Big data on campus
Facing federal and state pressure to raise retention and graduation rates, dozens of colleges and universities are developing analytics tools to help students make better decisions about everything from courses to social activities.Purdue University has notified its 7,300 incoming freshman about a new web application that could help them better acclimate to life on campus. Administrators at the West Lafayette, Ind., school view the software as a critical tool for an institution whose graduation rate hovers at around 50 percent.Called Forecast, the software is designed to anticipate the danger of students performing poorly by analyzing the time they spend in class and on campus, as well as how often they access coursework. "We're looking at how student engagement is impacting the overall prediction of success on campus," says Brent Drake, Purdue's chief data officer, who's leading the initiative.To read this article in full or to leave a comment, please click here
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Slack CEO describes ‘Holy Grail’ of virtual assistants
NEW YORK -- Slack CEO Stewart Butterfield has an audacious goal: Turning his messaging and collaboration platform into an uber virtual assistant capable of searching every enterprise application to deliver employees pertinent information. And if Slack succeeds, it could seal the timeless black hole of wasted productivity enterprise search and other tools have failed to close."I think the team-level virtual assistant is the next software product category for enterprise that is on the order of [Microsoft] Office in terms of longevity and value," says Butterfield, who spoke to CIO.com at the office of shared workspace provider WeWork. "That’s a long shot for us because you have Baidu, Facebook, Microsoft and Google and a whole bunch of companies that have interested heavily in machine learning and search."To read this article in full or to leave a comment, please click here
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CIO eyes digital services in SD-WAN push
Earlier this year, Earthlink CEO Joe Eazor realized he needed a CIO to upgrade the company’s clunky legacy software and make its sales process more appealing to business customers browsing the website. Enter Jay Ferro, who led a digital transformation at the American Cancer Society (ACS) before joining EarthLink in July.Serving in a dual role as CIO and chief product officer, Ferro will also help develop and pitch peers on EarthLink’s managed network products, including a new software-defined wide area network (SD-WAN).To read this article in full or to leave a comment, please click here