Mike C. Smith

Author Archives: Mike C. Smith

IDG Contributor Network: SD-WAN will fix business VoIP

“I don’t drink water, period. I live in Los Angeles and the water I get from the tap is lackluster, in terms of quality.”If someone said this, what is the first thought that comes to mind (assuming the person isn’t wearing hemp clothing and has their hair in dreadlocks)?“Have you tried using a water filter?” … is what you and I would probably ask, right?After you read below, this will be the same thing you say when you hear someone say, “VoIP isn’t a good fit for our company because we only have one ISP in the area, and the connection is shaky, at best.”Your response will be “Have you tried using SD-WAN to fix your call quality?”To read this article in full or to leave a comment, please click here

IDG Contributor Network: SD-WAN will fix business VoIP

“I don’t drink water, period. I live in Los Angeles and the water I get from the tap is lackluster, in terms of quality.”If someone said this, what is the first thought that comes to mind (assuming the person isn’t wearing hemp clothing and has their hair in dreadlocks)?“Have you tried using a water filter?” … is what you and I would probably ask, right?After you read below, this will be the same thing you say when you hear someone say, “VoIP isn’t a good fit for our company because we only have one ISP in the area, and the connection is shaky, at best.”Your response will be “Have you tried using SD-WAN to fix your call quality?”To read this article in full or to leave a comment, please click here

IDG Contributor Network: Wi-Fi analytics SaaS can make retail cool

Retail hasn’t lost its “cool.” [aaaayyyyy]It’s just reinventing it. We know this but Amazon’s recent purchase of Whole Foods sure gave everyone a wake-up call to “innovate or get left-in-the-dust.”I know, you’re in charge of IT, not corporate strategy… but bear with me. This ends up being an IT thing.As Forbes recently detailed, while Amazon unveiled its plans for Whole Foods (which includes decreased prices and the addition of industry-disrupting in-store technology), the market reacted. That same afternoon, stocks of several major brick-and-mortar retailers and grocery stores experienced significant drops in stock price.To read this article in full or to leave a comment, please click here

IDG Contributor Network: Wi-Fi analytics SaaS can make retail cool

Retail hasn’t lost its “cool.” [aaaayyyyy]It’s just reinventing it. We know this but Amazon’s recent purchase of Whole Foods sure gave everyone a wake-up call to “innovate or get left-in-the-dust.”I know, you’re in charge of IT, not corporate strategy… but bear with me. This ends up being an IT thing.As Forbes recently detailed, while Amazon unveiled its plans for Whole Foods (which includes decreased prices and the addition of industry-disrupting in-store technology), the market reacted. That same afternoon, stocks of several major brick-and-mortar retailers and grocery stores experienced significant drops in stock price.To read this article in full or to leave a comment, please click here