Nicole Justus

Author Archives: Nicole Justus

Follow the thread: a new dashboard to investigate account abuse

Traditionally, preventing online fraud relied on point-in-time proof of identity: enter the correct password, complete a biometric verification, or pass a liveness check, and gain access. To defeat these controls, fraudsters had to steal credentials and other identity evidence from a real user, which was difficult to execute and scale. Today, widespread access to AI enables fraudsters to fabricate or imitate legitimate identities by combining exposed credentials with synthetic media designed to evade identity verification. Consequently, identity checks are no longer sufficient as they capture a moment in time. Even when someone passes a check, it does not mean the account itself can be trusted.

One convincing interaction can be faked. A consistent pattern of legitimate behavior is much harder to manufacture. Modern fraud prevention must move beyond stateless decisions toward a stateful trust model. Traditional identity verification asks, “Can this person pass the check right now?” A stateful approach additionally asks, “Does it fit what we know about this account and its established behavior?” At Cloudflare, trust is continually earned and reassessed at each interaction against historical behavioral, network, and device patterns.

Cloudflare’s Account Abuse Protection (AAP) creates stateful account overviews to help website owners detect and investigate abuse across Continue reading