NetDevOpEd: Abstracting configuration management
I was talking to a banking customer in Northern Europe the other day and they asked me about configuration management. They had many different vendors with different management methods in their infrastructure and wanted to know how they could speed up management.
This specific customer had an outsourced infrastructure. They picked what hardware they wanted to run, but then paid a managed services company to deploy the infrastructure in a colocation facility and perform day-to-day operations.
The issue arose in the speed of deployment. When they launched a new application that required a new service in their data center, the application engineers would need to contact the network team in this bank. The network team would then open up a ticket with the managed services company to provision VLANs and open up ports on their firewalls to allow access to the application. The issue was that this process took up to one week to complete.
This bank contacted us with the hope we could help them unify their management under one framework, so that they could insource the firewall configuration to accelerate their application deployments. They asked me about automated management best practices.
Normally when I have this conversation, we Continue reading