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Why you shouldn’t trust Geek Squad ever again
Best Buy has quite a support service in Geek Squad. It's the only national tech service center, and it makes house calls. I had a tech come to calibrate my HDTV set, and the difference was night and day. In 2014, Geek Squad brought in $1.8 billion in revenue, which was a drop from the previous year, but still accounted for 5 percent of Best Buy revenue. So, it's not insignificant. And it seems the geeks are making a few extra bucks. The Orange County Weekly reports that the company's repair technicians routinely search devices brought in for repair for files that could earn them $500 reward as FBI informants. To read this article in full or to leave a comment, please click here