IDG Contributor Network: Has IT become too complex to manage?
In the late 1990s, I was responsible for technical operations for a large healthcare organization. We supported more than 5,000 users across 50 locations and supported three distinct lines of business. We were a very progressive organization at the leading edge of technology innovation in healthcare. It was not a simple operation. Well, at least not for 1997. When I compare that environment to what IT leaders face today, however, a shudder of relief washes over me. There is no point in whitewashing this: Managing the function of IT in my day was child’s play compared to the incredible diversity of challenges facing the modern IT leader. Is it so complex, in fact, that it cannot truly be managed?To read this article in full or to leave a comment, please click here




