Software update caused NYSE suspension
An incompatibility with a software update and subsequent attempt to fix it were the root cause of glitch that forced a nearly four hour long suspension of trading on the New York Stock Exchange on Wednesday.The exchange traced the problems back to an update applied to a single system on Tuesday evening. The new software was related to an upcoming industry-wide test of a new timestamp procedure for communications.On Wednesday morning as customers began connecting to the system, communications issues arose because of an incompatibility between the new software and configurations in customer systems. The software in the customer systems was updated prior to the market open at 9:30 a.m. EDT, but that update caused additional issues, the NYSE said in a statement.To read this article in full or to leave a comment, please click here