Introducing Cloudflare Application Confidence Score For AI Applications
The availability of SaaS and Gen AI applications is transforming how businesses operate, boosting collaboration and productivity across teams. However, with increased productivity comes increased risk, as employees turn to unapproved SaaS and Gen AI applications, often dumping sensitive data into them for quick productivity wins.
The prevalence of “Shadow IT” and “Shadow AI” creates multiple problems for security, IT, GRC and legal teams. For example:
Gen AI applications may train their models on user inputs, which could expose proprietary corporate information to third parties, competitors, or even through clever attacks like prompt injection.
Applications may retain user data for long periods, share data with third parties, have lax security practices, suffer a data breach, or even go bankrupt, leaving sensitive data exposed to the highest bidder.
Gen AI applications may produce outputs that are biased, unsafe or incorrect, leading to compliance violations or bad business decisions.
In spite of these problems, blanket bans of Gen AI don't work. They stifle innovation and push employee usage underground. Instead, organizations need smarter controls.
Security, IT, legal and GRC teams therefore face a difficult challenge: how can you appropriately assess each third-party application, without Continue reading


