This isn’t your father’s enterprise software
When Patrick Benson joined Ovation Brands back in September 2013, he was given a tall order: modernize an array of legacy IT systems that could no longer keep up with the restaurant-chain conglomerate’s business processes.“I was strapped to a rocket and shot out of a cannon,” said Benson, the company’s CIO. “My job was to figure out what tools were needed.”Originally founded in 1983 under the name Old Country Buffet, Ovation had grown considerably over the years to comprise more than 300 restaurants in 35 states, operating under brands including Tahoe Joe’s Famous Steakhouse and Ryan’s.“We were conducting business in a much different way that was better and faster than our systems could keep up with,” Benson explained.To read this article in full or to leave a comment, please click here