The evolution of E-911
NG911 and the evolution of ESInet
If you live within North America and have ever been in a road accident or had a house fire then you are one of the fortunate ones who had the convenience and assurance of 911 services. I am old enough to remember how these types of things were handled prior to 911. Phones (dial phones!) had dozens of stickers for Police, Fire and Ambulance. If there were no stickers then one had to resort to a local phone book that hopefully had an emergency services section. To think of how many lives that has been saved by this simple three digit number is simply boggling. Yet to a large degree we all now take this service for granted and assume it will just work as it always has regardless of the calling point. We also seem to implicitly assume that all of the next generation capabilities and intelligence that is available today can just automatically be utilized within its framework. This article is intended to provide a brief history of 911 services and how they have evolved up to the current era of E911. It will also talk about the upcoming challenges Continue reading