An Update for my Adoring Fans
I feel like a teenage girl with a fashion blog who hasn’t posted in 6 months and comes back with “I know I haven’t posted in a while…” Sigh. It’s been right at a year since I actually published a post, so I figured I would give everyone an update.
I’ve had some personal things going on lately, and those have taken all of my energy. We’ve made it through those rough times, so my energy is coming back. I’m feeling better every day, and I hope I can get back to producing some content. And, let me tell you…I’ve got some stuff to talk about.
*insert star wipe here*
We got a new director-level dude at the office, and he’s really mixing things up for us. His philosophy includes changing the way we do everything that we do. Like literally everything. He ran a report for me on my ticket queue and showed me that 60% of my ticket count was on stupid stuff that’s below my pay grade. His advice : Make somebody else do it. So I did. I taught myself some more Python (not hard since Continue reading




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