Gartner’s 10 strategic predictions for 2017….and beyond
ORLANDO -- Claiming a 78% accuracy rate based on prior years’ results, chief of research Daryl Plummer delivered Gartner’s 10 strategic predictions for the next three-to-five years at the company’s Symposium/ITExpo yesterday.The overarching theme, Plummer said, is digital disruption, which is not only happening, but is increasing in scale over time. Here are the 10 predictions:1. By 2020, 100 million consumers will shop in virtual reality. Plummer says the Pokemon Go phenomenon is the precursor to deeper experience and engagement on the part of consumers. The next step is head-mounted displays, followed by augmented reality. Gartner predicts that by the end of 2017, one in five major retailers will begin deploying augmented reality on their web sites. If you’re in retail, it’s something to think about.To read this article in full or to leave a comment, please click here