Nyansa brings a new approach to end-user management
Legacy network and application management tools are significantly underpowered for today’s digital organizations. These old-school tools operate with a “bottoms-up” view of the IT environment, with each element having its own management tool.Gathering insights from these discrete platforms is very difficult, as it requires a tremendous amount of manual data collection, aggregation and analytics. If Spock happened to be the lead engineer, this might be fine, but assuming no one in the IT department went to the Vulcan Science Academy, it’s likely that most organizations struggle with this model.The big weakness of bottoms-up management is that it gives no real view of the end-user experience. It might be helpful in understanding if a certain element is down, but there’s no way to correlate that to the actual performance of an application, which is what the user is seeing.To read this article in full or to leave a comment, please click here
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