Communications platform as a service is a digital enabler
Digital transformation has become a top-of-mind initiative for CIOs and business leaders for almost all companies in all verticals. It’s no wonder, as a recent ZK Research study found that digital organizations are 26 percent more profitable than their digitally immature peers.Another interesting data point is that by 2019, 65 percent of workers will use a mobile device first for business purposes. Going digital means shifting to a mobile-first strategy.Becoming a mobile-first organization is more than just building a bunch of standalone mobile applications that customers or workers can use. The process of switching between applications on a desktop is inconvenient, but most users manage. On a mobile device, having to constantly flip between applications while trying to remember data or cut and paste data is inefficient and can make users less productive.To read this article in full or to leave a comment, please click here



