Frontier Communications continues to take a beating from Verizon castoffs
The transition of 3.7 million Verizon landline customers in California, Florida and Texas to Frontier Communications, as announced on April 1 of all days, continues to be a mess due to a combination of technical and communications issues.Unhappy landline phone, broadband FiOS Internet and video-on-demand customers have vented to Frontier support, including on social media sites, to express their frustration. Some have blamed Verizon as well, for not ensuring its residential, small/medium business and enterprise customers would receive a smooth transition after grabbing its $10.54 billion in the sale and shifting 9,400 of its employees to Frontier. (Though Verizon has blamed uncertainty round federal Internet regulation (i.e., net neutrality) for forcing it to sell the assets in the first place.)To read this article in full or to leave a comment, please click here
