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6 ways ‘shadow IT’ can actually help IT
In most IT departments, the very words "shadow IT" conjure visions of out-of-control users merrily spreading sensitive data on insecure services and unapproved devices, risking huge losses and costing IT personnel lost sleep. From the CIO to the help desk, IT folks typically make their disdain clear to any user who will listen.But most users aren't listening. They're too busy riding the wave of slick cloud-based apps and services and powerful consumer-oriented devices to do their work faster, easier, and cheaper than they can with the outmoded enterprise offerings available through official channels. They see shadow IT as essential to achieving maximum productivity.To read this article in full or to leave a comment, please click here