How Do You Spell That?
I spent a bit of my career on the phone doing support for a national computer vendor. In addition to the difficulties of walking people through opening the case and diagnosing motherboard issues, I found myself needing to overcome language barriers. While I only have a hint of an accent (or so I’ve been told), spelling out acronyms was a challenge. That’s where the phonetic alphabet comes into play
By now, almost everyone uses the NATO phonetic alphabet. It’s the most recognized in the world. The US joint Army/Navy version varies a bit but does have a lot of similarities. However, when I first started out using the NATO version quite a few callers didn’t know what Lima was or giggled when I said Tango.
I decided that some people have much more familiarity with first names. This was borne out when I kept using Mary for “M” instead of Mike. People immediately knew it. Same for Victor, Peter, and so on. So I cobbled together my own Name Phonetic Alphabet.
A – Adam
B – Barbara
C – Charlie
D – David
E – Edward
F – Frank
G – George
H – Harold
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