Troubleshooting network connectivity and performance with Cloudflare AI
Monitoring a corporate network and troubleshooting any performance issues across that network is a hard problem, and it has become increasingly complex over time. Imagine that you’re maintaining a corporate network, and you get the dreaded IT ticket. An executive is having a performance issue with an application, and they want you to look into it. The ticket doesn’t have a lot of details. It simply says: “Our internal documentation is taking forever to load. PLS FIX NOW”.
In the early days of IT, a corporate network was built on-premises. It provided network connectivity between employees that worked in person and a variety of corporate applications that were hosted locally.
The shift to cloud environments, the rise of SaaS applications, and a “work from anywhere” model has made IT environments significantly more complex in the past few years. Today, it’s hard to know if a performance issue is the result of:
An employee’s device
Their home or corporate wifi
The corporate network
A cloud network hosting a SaaS app
An intermediary ISP
A performance ticket submitted by an employee might even be a combination of multiple performance issues all wrapped together into one nasty problem.
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