Cloudflare incident on February 6, 2025
Multiple Cloudflare services, including our R2 object storage, were unavailable for 59 minutes on Thursday, February 6, 2025. This caused all operations against R2 to fail for the duration of the incident, and caused a number of other Cloudflare services that depend on R2 — including Stream, Images, Cache Reserve, Vectorize and Log Delivery — to suffer significant failures.
The incident occurred due to human error and insufficient validation safeguards during a routine abuse remediation for a report about a phishing site hosted on R2. The action taken on the complaint resulted in an advanced product disablement action on the site that led to disabling the production R2 Gateway service responsible for the R2 API.
Critically, this incident did not result in the loss or corruption of any data stored on R2.
We’re deeply sorry for this incident: this was a failure of a number of controls, and we are prioritizing work to implement additional system-level controls related not only to our abuse processing systems, but so that we continue to reduce the blast radius of any system- or human- action that could result in disabling any production service at Cloudflare.



