Best Practices for Securing Generative AI with SASE
As Generative AI revolutionizes businesses everywhere, security and IT leaders find themselves in a tough spot. Executives are mandating speedy adoption of Generative AI tools to drive efficiency and stay abreast of competitors. Meanwhile, IT and Security teams must rapidly develop an AI Security Strategy, even before the organization really understands exactly how it plans to adopt and deploy Generative AI.
IT and Security teams are no strangers to “building the airplane while it is in flight”. But this moment comes with new and complex security challenges. There is an explosion in new AI capabilities adopted by employees across all business functions — both sanctioned and unsanctioned. AI Agents are ingesting authentication credentials and autonomously interacting with sensitive corporate resources. Sensitive data is being shared with AI tools, even as security and compliance frameworks struggle to keep up.
While it demands strategic thinking from Security and IT leaders, the problem of governing the use of AI internally is far from insurmountable. SASE (Secure Access Service Edge) is a popular cloud-based network architecture that combines networking and security functions into a single, integrated service that provides employees with secure and efficient access to the Internet and to corporate resources, regardless Continue reading
Block unsafe prompts targeting your LLM endpoints with Firewall for AI
Security teams are racing to secure a new attack surface: AI-powered applications. From chatbots to search assistants, LLMs are already shaping customer experience, but they also open the door to new risks. A single malicious prompt can exfiltrate sensitive data, poison a model, or inject toxic content into customer-facing interactions, undermining user trust. Without guardrails, even the best-trained model can be turned against the business.
Today, as part of AI Week, we’re expanding our AI security offerings by introducing unsafe content moderation, now integrated directly into Cloudflare Firewall for AI. Built with Llama, this new feature allows customers to leverage their existing Firewall for AI engine for unified detection, analytics, and topic enforcement, providing real-time protection for Large Language Models (LLMs) at the network level. Now with just a few clicks, security and application teams can detect and block harmful prompts or topics at the edge — eliminating the need to modify application code or infrastructure. This feature is immediately available to current Firewall for AI users. Those not yet onboarded can contact their account team to participate in the beta program.
Cloudflare's Firewall for AI protects user-facing LLM applications from abuse and Continue reading
ChatGPT, Claude, & Gemini security scanning with Cloudflare CASB
Starting today, all users of Cloudflare One, our secure access service edge (SASE) platform, can use our API-based Cloud Access Security Broker (CASB) to assess the security posture of their generative AI (GenAI) tools: specifically, OpenAI’s ChatGPT, Claude by Anthropic, and Google’s Gemini. Organizations can connect their GenAI accounts and within minutes, start detecting misconfigurations, Data Loss Prevention (DLP) matches, data exposure and sharing, compliance risks, and more — all without having to install cumbersome software onto user devices.
As Generative AI adoption has exploded in the enterprise, IT and Security teams need to hustle to keep themselves abreast of newly emerging security and compliance challenges that come alongside these powerful tools. In this rapidly changing landscape, IT and Security teams need tools that help enable AI adoption while still protecting the security and privacy of their enterprise networks and data.
Cloudflare’s API CASB and inline CASB work together to help organizations safely adopt AI tools. The API CASB integrations provide out-of-band visibility into data at rest and security posture inside popular AI tools like ChatGPT, Claude, and Gemini. At the same time, Cloudflare Gateway provides in-line prompt controls and Shadow AI identification. It applies policies and Continue reading
Introducing Cloudflare Application Confidence Score For AI Applications
The availability of SaaS and Gen AI applications is transforming how businesses operate, boosting collaboration and productivity across teams. However, with increased productivity comes increased risk, as employees turn to unapproved SaaS and Gen AI applications, often dumping sensitive data into them for quick productivity wins.
The prevalence of “Shadow IT” and “Shadow AI” creates multiple problems for security, IT, GRC and legal teams. For example:
Gen AI applications may train their models on user inputs, which could expose proprietary corporate information to third parties, competitors, or even through clever attacks like prompt injection.
Applications may retain user data for long periods, share data with third parties, have lax security practices, suffer a data breach, or even go bankrupt, leaving sensitive data exposed to the highest bidder.
Gen AI applications may produce outputs that are biased, unsafe or incorrect, leading to compliance violations or bad business decisions.
In spite of these problems, blanket bans of Gen AI don't work. They stifle innovation and push employee usage underground. Instead, organizations need smarter controls.
Security, IT, legal and GRC teams therefore face a difficult challenge: how can you appropriately assess each third-party application, without Continue reading
Unmasking the Unseen: Your Guide to Taming Shadow AI with Cloudflare One
The digital landscape of corporate environments has always been a battleground between efficiency and security. For years, this played out in the form of "Shadow IT" — employees using unsanctioned laptops or cloud services to get their jobs done faster. Security teams became masters at hunting these rogue systems, setting up firewalls and policies to bring order to the chaos.
But the new frontier is different, and arguably far more subtle and dangerous.
Imagine a team of engineers, deep into the development of a groundbreaking new product. They're on a tight deadline, and a junior engineer, trying to optimize his workflow, pastes a snippet of a proprietary algorithm into a popular public AI chatbot, asking it to refactor the code for better performance. The tool quickly returns the revised code, and the engineer, pleased with the result, checks it in. What they don't realize is that their query, and the snippet of code, is now part of the AI service’s training data, or perhaps logged and stored by the provider. Without anyone noticing, a critical piece of the company's intellectual property has just been sent outside the organization's control, a silent and unmonitored data leak.
This isn't a Continue reading
Beyond the ban: A better way to secure generative AI applications
The revolution is already inside your organization, and it's happening at the speed of a keystroke. Every day, employees turn to generative artificial intelligence (GenAI) for help with everything from drafting emails to debugging code. And while using GenAI boosts productivity—a win for the organization—this also creates a significant data security risk: employees may potentially share sensitive information with a third party.
Regardless of this risk, the data is clear: employees already treat these AI tools like a trusted colleague. In fact, one study found that nearly half of all employees surveyed admitted to entering confidential company information into publicly available GenAI tools. Unfortunately, the risk for human error doesn’t stop there. Earlier this year, a new feature in a leading LLM meant to make conversations shareable had a serious unintended consequence: it led to thousands of private chats — including work-related ones — being indexed by Google and other search engines. In both cases, neither example was done with malice. Instead, they were miscalculations on how these tools would be used, and it certainly did not help that organizations did not have the right tools to protect their data.
While the instinct for many may be to deploy Continue reading
Cloudflare Launching AI Miniseries for Developers (and Everyone Else They Know)
If you’re here on the Cloudflare blog, chances are you already understand AI pretty well. But step outside our circle, and you’ll find a surprising number of people who still don’t know what it really is — or why it matters.
We wanted to come up with a way to make AI intuitive, something you can actually see and touch to get what’s going on. Hands on, not just hand-wavy.
The idea we landed on is simple: nothing comes into the world fully formed. Like us, and like the Internet, AI didn’t show up fully formed. So we asked ourselves: what if we told the story of AI as it learns and grows?
Episode by episode, we’d give it new capabilities, explain how those capabilities work, and explore how they change the way AI interacts with the world. Giving it a voice. Letting it see. Helping it learn. And maybe even letting it imagine the future.
So we made AI Avenue, a show where I (Craig) explore the fun, human, and sometimes surprising sides of AI… with a little help from my co-host Yorick, a robot hand with a knack for comic timing and the occasional eye-roll. Together, we travel, Continue reading
Welcome to AI Week 2025
We are witnessing in real time as AI fundamentally changes how people work across every industry. Customer support agents can respond to ten times the tickets. Software engineers are reviewers of AI generated code instead of spending hours pounding out boiler plate code. Salespeople can get back to focusing on building relationships instead of tedious follow up and administration.
This technology feels magical, and Cloudflare is committed to helping companies build world class AI-driven experiences for their employees and customers.
There is a but, however. Any time a brand new technology with such widespread appeal emerges, the technology often outpaces the tools in place to govern, secure and control the technology. We're already starting to see stories of vibe coded apps leaking all their users' details. LLM chats that were intended to only be shared between colleagues, are actually out on the web, being indexed by search engines for all the world to see. AI Agents are being given the keys to the application kingdom, enabling them to work autonomously across an organization — but without proper tracking and control. And then there’s the risk of a well-meaning employee uploading confidential company or customer data into an LLM, which Continue reading
MoQ: Refactoring the Internet’s real-time media stack
For over two decades, we've built real-time communication on the Internet using a patchwork of specialized tools. RTMP gave us ingest. HLS and DASH gave us scale. WebRTC gave us interactivity. Each solved a specific problem for its time, and together they power the global streaming ecosystem we rely on today.
But using them together in 2025 feels like building a modern application with tools from different eras. The seams are starting to show—in complexity, in latency, and in the flexibility needed for the next generation of applications, from sub-second live auctions to massive interactive events. We're often forced to make painful trade-offs between latency, scale, and operational complexity.
Today Cloudflare is launching the first Media over QUIC (MoQ) relay network, running on every Cloudflare server in datacenters in 330+ cities. MoQ is an open protocol being developed at the IETF by engineers from across the industry—not a proprietary Cloudflare technology. MoQ combines the low-latency interactivity of WebRTC, the scalability of HLS/DASH, and the simplicity of a single architecture, all built on a modern transport layer. We're joining Meta, Google, Cisco, and others in building implementations that work seamlessly together, creating a shared foundation for the next generation of real-time Continue reading
Cloudflare incident on August 21, 2025
On August 21, 2025, an influx of traffic directed toward clients hosted in the Amazon Web Services (AWS) us-east-1 facility caused severe congestion on links between Cloudflare and AWS us-east-1. This impacted many users who were connecting to or receiving connections from Cloudflare via servers in AWS us-east-1 in the form of high latency, packet loss, and failures to origins.
Customers with origins in AWS us-east-1 began experiencing impact at 16:27 UTC. The impact was substantially reduced by 19:38 UTC, with intermittent latency increases continuing until 20:18 UTC.
This was a regional problem between Cloudflare and AWS us-east-1, and global Cloudflare services were not affected. The degradation in performance was limited to traffic between Cloudflare and AWS us-east-1. The incident was a result of a surge of traffic from a single customer that overloaded Cloudflare's links with AWS us-east-1. It was a network congestion event, not an attack or a BGP hijack.
We’re very sorry for this incident. In this post, we explain what the failure was, why it occurred, and what we’re doing to make sure this doesn’t happen again.
Cloudflare helps anyone to build, connect, protect, and accelerate their websites on the Internet. Most customers host their Continue reading
How a volunteer-run wildfire site in Portugal stayed online during DDoS attacks
On July 31, 2025, just as Portugal entered the peak of another intense wildfire season, João Pina, also known as Tomahock, received an automated alert from Cloudflare. His volunteer-run project, fogos.pt, now a trusted source of real-time wildfire information for millions across Portugal, was under attack.
One of the several alerts fogos.pt received related to the DDoS attack
What started in 2015 as a late-night side project with friends around a dinner table in Aveiro has grown into a critical public resource. During wildfires, the site is where firefighters, journalists, citizens, and even government agencies go to understand what’s happening on the ground. Over the years, fogos.pt has evolved from parsing PDFs into visual maps to a full-featured app and website with historical data, weather overlays, and more. It’s also part of Project Galileo, Cloudflare’s initiative to protect vulnerable but important public interest sites at no cost.
Wildfires are not just a Portuguese challenge. They are frequent across southern Europe (Spain, Greece, currently also under alert), California, Australia, and in Canada, which in 2023 faced record-setting fires. In all these cases, reliable information can be crucial, sometimes life-saving. Other organizations offering similar public services can Continue reading
How we built AI face cropping for Images
During Developer Week 2024, we introduced AI face cropping in private beta. This feature automatically crops images around detected faces, and marks the first release in our upcoming suite of AI image manipulation capabilities.
AI face cropping is now available in Images for everyone. To bring this feature to general availability, we moved our CPU-based prototype to a GPU-based implementation in Workers AI, enabling us to address a number of technical challenges, including memory leaks that could hamper large-scale use.
Photograph by Suad Kamardeen (@suadkamardeen) on Unsplash
We developed face cropping with two particular use cases in mind:
Social media platforms and AI chatbots. We observed a lot of traffic from customers who use Images to turn unedited images of people into smaller profile pictures in neat, fixed shapes.
E-commerce platforms. The same product photo might appear in a grid of thumbnails on a gallery page, then again on an individual product page with a larger view. The following example illustrates how cropping can change the emphasis from the model’s shirt to their sunglasses.
Photograph by Media Modifier (@mediamodifier) on Unsplash
When handling high volumes of media content, preparing images for production can be Continue reading
Announcing the Cloudflare Browser Developer Program
Today, we are announcing Cloudflare’s Browser Developer Program, a collaborative initiative to strengthen partnership between Cloudflare and browser development teams.
Browser developers can apply to join here.
At Cloudflare, we aim to help build a better Internet. One way we achieve this is by providing website owners with the tools to detect and block unwanted traffic from bots through Cloudflare Challenges or Turnstile. As both bots and our detection systems become more sophisticated, the security checks required to validate human traffic become more complicated. While we aim to strike the right balance, we recognize these security measures can sometimes cause issues for legitimate browsers and their users.
A core objective of the program is to provide a space for intentional collaboration where we can work directly with browser developers to ensure that both accessibility and security can co-exist. We aim to support the evolving browser landscape, while upholding our responsibility to our customers to deliver the best security products. This program provides a dedicated channel for browser teams to share feedback, report issues, and help ensure that Cloudflare’s Challenges and Turnstile work seamlessly with all browsers.
Browser developers in Continue reading
MadeYouReset: An HTTP/2 vulnerability thwarted by Rapid Reset mitigations
On August 13, security researchers at Tel Aviv University disclosed a new HTTP/2 denial-of-service (DoS) vulnerability that they are calling MadeYouReset (CVE-2025-8671). This vulnerability exists in a limited number of unpatched HTTP/2 server implementations that do not sufficiently enforce restrictions on the number of times a client may send malformed frames. If you’re using Cloudflare for HTTP DDoS mitigation, you’re already protected from MadeYouReset.
Cloudflare was informed of this vulnerability in May through a coordinated disclosure process, and we were able to confirm that our systems were not susceptible, due in large part to the mitigations we put in place during Rapid Reset (CVE-2023-44487). MadeYouReset and Rapid Reset are two conceptually similar HTTP/2 protocol attacks that exploit a fundamental feature within the HTTP/2 specification: stream resets. In the HTTP/2 protocol, a "stream" represents an independent series of HTTP request/response pairs exchanged between the client and server within an HTTP/2 connection. The stream reset feature is intended to allow a client to initiate an HTTP request and subsequently cancel it before the server has delivered its response.
The vulnerability exploited by both MadeYouReset and Rapid Reset lies in the potential for malicious actors to abuse this Continue reading
Aligning our prices and packaging with the problems we help customers solve
At Cloudflare, we have a simple but audacious goal: to help build a better Internet. That mission has driven us to build one of the world’s largest networks, to stand up for content providers, and to innovate relentlessly to make the Internet safer, faster, and more reliable for everyone, everywhere.
Building world-class products is only part of the battle, however. Fulfilling our mission means making these products accessible, including a pricing model that is fair, predictable, and aligned with the value we provide. If our packaging is confusing, or if our pricing penalizes you for using the service, then we’re not living up to our mission. And the best way to ensure that alignment?
Listen to our customers.
Over the years, your feedback has shaped our product roadmap, helping us evolve to offer nearly 100 products across four solution areas — Application Services, Network Services, Zero Trust Services, and our Developer Platform — on a single, unified platform and network infrastructure. Recently, we’ve heard a new theme emerge: the need for simplicity. You’ve asked us, “A hundred products is a lot. Can you please be more prescriptive?” and “Can you make your pricing more Continue reading
Redesigning Workers KV for increased availability and faster performance
On June 12, 2025, Cloudflare suffered a significant service outage that affected a large set of our critical services. As explained in our blog post about the incident, the cause was a failure in the underlying storage infrastructure used by our Workers KV service. Workers KV is not only relied upon by many customers, but serves as critical infrastructure for many other Cloudflare products, handling configuration, authentication and asset delivery across the affected services. Part of this infrastructure was backed by a third-party cloud provider, which experienced an outage on June 12 and directly impacted availability of our KV service.
Today we're providing an update on the improvements that have been made to Workers KV to ensure that a similar outage cannot happen again. We are now storing all data on our own infrastructure. We are also serving all requests from our own infrastructure in addition to any third-party cloud providers used for redundancy, ensuring high availability and eliminating single points of failure. Finally, the work has meaningfully improved performance and set a clear path for the removal of any reliance on third-party providers as redundant back-ups.
Workers KV is a global key-value store that Continue reading
Partnering with OpenAI to bring their new open models onto Cloudflare Workers AI
OpenAI has just announced their latest open-weight models — and we are excited to share that we are working with them as a Day 0 launch partner to make these models available in Cloudflare's Workers AI. Cloudflare developers can now access OpenAI's first open model, leveraging these powerful new capabilities on our platform. The new models are available starting today at @cf/openai/gpt-oss-120b and @cf/openai/gpt-oss-20b.
Workers AI has always been a champion for open models and we’re thrilled to bring OpenAI's new open models to our platform today. Developers who want transparency, customizability, and deployment flexibility can rely on Workers AI as a place to deliver AI services. Enterprises that need the ability to run open models to ensure complete data security and privacy can also deploy with Workers AI. We are excited to join OpenAI in fulfilling their mission of making the benefits of AI broadly accessible to builders of any size.
The OpenAI models have been released in two sizes: a 120 billion parameter model and a 20 billion parameter model. Both of them are Mixture-of-Experts models – a popular architecture for recent model releases – that allow relevant experts to be called for a Continue reading
Reducing double spend latency from 40 ms to < 1 ms on privacy proxy
One of Cloudflare’s big focus areas is making the Internet faster for end users. Part of the way we do that is by looking at the "big rocks" or bottlenecks that might be slowing things down — particularly processes on the critical path. When we recently turned our attention to our privacy proxy product, we found a big opportunity for improvement.
What is our privacy proxy product? These proxies let users browse the web without exposing their personal information to the websites they’re visiting. Cloudflare runs infrastructure for privacy proxies like Apple’s Private Relay and Microsoft’s Edge Secure Network.
Like any secure infrastructure, we make sure that users authenticate to these privacy proxies before we open up a connection to the website they’re visiting. In order to do this in a privacy-preserving way (so that Cloudflare collects the least possible information about end-users) we use an open Internet standard – Privacy Pass – to issue tokens that authenticate to our proxy service.
Every time a user visits a website via our Privacy Proxy, we check the validity of the Privacy Pass token which is included in the Proxy-Authorization header in their request. Before we cryptographically validate a user's token, we check Continue reading
Perplexity is using stealth, undeclared crawlers to evade website no-crawl directives
We are observing stealth crawling behavior from Perplexity, an AI-powered answer engine. Although Perplexity initially crawls from their declared user agent, when they are presented with a network block, they appear to obscure their crawling identity in an attempt to circumvent the website’s preferences. We see continued evidence that Perplexity is repeatedly modifying their user agent and changing their source ASNs to hide their crawling activity, as well as ignoring — or sometimes failing to even fetch — robots.txt files.
The Internet as we have known it for the past three decades is rapidly changing, but one thing remains constant: it is built on trust. There are clear preferences that crawlers should be transparent, serve a clear purpose, perform a specific activity, and, most importantly, follow website directives and preferences. Based on Perplexity’s observed behavior, which is incompatible with those preferences, we have de-listed them as a verified bot and added heuristics to our managed rules that block this stealth crawling.
We received complaints from customers who had both disallowed Perplexity crawling activity in their robots.txt files and also created WAF rules to specifically block both of Perplexity’s declared crawlers: PerplexityBot and Perplexity-User. Continue reading
Vulnerability disclosure on SSL for SaaS v1 (Managed CNAME)
Earlier this year, a group of external researchers identified and reported a vulnerability in Cloudflare’s SSL for SaaS v1 (Managed CNAME) product offering through Cloudflare’s bug bounty program. We officially deprecated SSL for SaaS v1 in 2021; however, some customers received extensions for extenuating circumstances that prevented them from migrating to SSL for SaaS v2 (Cloudflare for SaaS). We have continually worked with the remaining customers to migrate them onto Cloudflare for SaaS over the past four years and have successfully migrated the vast majority of these customers. For most of our customers, there is no action required; for the very small number of SaaS v1 customers, we will be actively working to help migrate you to SSL for SaaS v2 (Cloudflare for SaaS).
Back in 2017, Cloudflare announced SSL for SaaS, a product that allows SaaS providers to extend the benefits of Cloudflare security and performance to their end customers. Using a “Managed CNAME” configuration, providers could bring their customer’s domain onto Cloudflare. In the first version of SSL for SaaS (v1), the traffic for Custom Hostnames is proxied to the origin based on the IP addresses assigned to the Continue reading