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HSBC is not a real bank
From a customer’s perspective it’s hard to tell if HSBC UK is some sort of performance art as opposed to a real bank.
I will add more things to this blog post as they occur to me, since this is the first time I’m writing these down in one place some of the many many absurdities are bound to slip my mind.
How are they absurd? Let me count the ways.
You can only view about one month of transaction history in your account, and you see it in the logical reverse chronological order.
For anything older, you have to check your “statements”, which have overlapping data and are in chronological order. They have the data. They just refuse to show it to me in a useful form.
So if you want to inventory one month of expenses you now have to synchronize your recent transactions (reverse chronological) with one or two overlapping chronological ones. Oh, and multiply this by two to look at debit and credit card expenses.
If you thought the main banking website was bad (and it’s terrible. If you don’t think it’s absolutely awful then you’ve never seen e.g. SEB to compare), then you should Continue reading
HSBC is not a real bank
From a customer’s perspective it’s hard to tell if HSBC UK is some sort of performance art as opposed to a real bank.
I will add more things to this blog post as they occur to me, since this is the first time I’m writing these down in one place some of the many many absurdities are bound to slip my mind.
How are they absurd? Let me count the ways.
You can only view about one month of transaction history in your account, and you see it in the logical reverse chronological order.
For anything older, you have to check your “statements”, which have overlapping data and are in chronological order. They have the data. They just refuse to show it to me in a useful form.
So if you want to inventory one month of expenses you now have to synchronize your recent transactions (reverse chronological) with one or two overlapping chronological ones. Oh, and multiply this by two to look at debit and credit card expenses.
If you thought the main banking website was bad (and it’s terrible. If you don’t think it’s absolutely awful then you’ve never seen e.g. SEB to compare), then you should Continue reading