Deep Dive: How Healthcare Organizations Practice Privacy and Security

In April, the Online Trust Alliance published the 11th annual Online Trust Audit assessing the security and privacy of 1,200 top organizations across several industry sectors. For the first time, this year’s Audit covered 100 of the top healthcare organizations, including lab testing companies, pharmacies, hospital chains, and insurance providers.
How did they do?
Since this is the first year these organizations were included, we do not have historical comparisons, but we can compare how healthcare sites fared against the other audited sectors. Overall, 57% of healthcare sites made this year’s Honor Roll, the lowest of all the sectors we studied. By far the most common reason for failure in the healthcare sector was weak email security (35%, nearly triple the overall average). Failure due to privacy was better than average, while failure due to site security was slightly worse than average.
Email Security
SPF and DKIM help protect against forged email. Overall 87% of healthcare organizations had SPF on their top-level domain and 67% had DKIM (the lowest of any sector, and the main source of healthcare’s failing scores). DMARC builds on SPF and DKIM results, provides a means for feedback reports, and adds visibility for Continue reading