Living in Times of Digital Uncertainty: Are Control and Trust Compatible?
The Cambridge Analytica data misuse is the most recent high-profile incident to impact Internet trust. Trust – or the lack thereof – is the term used to describe much of the current state of the Internet. For years now, we have been hearing about a decline in user trust because of fears of surveillance, cybercrime, data breaches, crack downs on speech, or misuse of their data.
However, recently updated data from a recently released edition of CIGI’s annual survey on Trust seems to shatter commonly-held views on the state of trust and raise some novel questions. While the survey covers a wide range of issues from privacy to e-commerce and online habits, one particular result is rather striking:
Three quarters of respondents (73%) said that they agree with the statement “overall, I trust the Internet.” Last year only 56% said that. The trust was highest in China (91%) and India (90%).
This result appears to contradict the assumption that overall trust in the Internet is diminishing.
If, indeed, there is an overall increase in trust, then the first question we should ask is: what type of trust are we talking about?
- Are we referring to trust with regard to Continue reading










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