Massive British Airways IT outage shows hacking isn’t the only enterprise risk
It was a busy holiday weekend, and Great Britain’s national flag carrier was forced to ground all flights out of London’s two main airports, Heathrow and Gatwick—which affected the airline’s operations around the world. Oh, and the incident also affected British Airways’ call centers and online booking sites, making the situation even more frustrating for stranded passengers.Most operations have now been restored, the airline says, but more than 1,000 flights were canceled and 75,000 passengers stranded. But here’s the thing: The problems weren’t due to some evil cyber attack or ransomware assault. Nope, it was just another “global IT system failure,” reportedly British Airways’ sixth such incident in the last year alone!To read this article in full or to leave a comment, please click here