The Myth of The Greenest Field

A fun anecdote: I had to upgrade my home landline (I know, I know) from circuit switched to packet switched last week. I called the number I was told to call and I followed the upgrade procedure. I told them exactly what I wanted – the bare minimum necessary to move the phone circuit. No more. No less.
When the technician arrived to do the upgrade, he didn’t seem to know what was going on. Instead of giving me the replacement modem I asked for, he tried to give me their “upgraded, Cadillac model” home media gateway router. I told him that I didn’t need it. I had a perfectly good router/firewall. I had wireless in my house. I didn’t need this huge monstrosity. Yet, he persisted. No amount of explanation from me could make him understand I neither wanted or needed what he was trying to install.
Finally, I gave in. I let him finish his appointment and move on. Once he was gone, I disassembled the router and took it to the nearest cable company store. I walked in and explained exactly what I wanted and what I needed. It took the techs there less than five minutes Continue reading
The new entrants will join existing members like AT&T and Google.