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Amazon Connect brings contact centers to the cloud
Amazon today released Connect, a contact center as a service offering hosted in the Amazon Web Services cloud.The move represents AWS attempting to jump into a burgeoning market for cloud-based contact center software, while continuing to push AWS into the enterprise communications market. Just last month AWS announced Chime, a cloud-based Unified Communication as a Service (UCaaS) offering.+MORE AT NETWORK WORLD: Amazon Web Services vs. Microsoft Azure vs. Google Cloud Platform | This is not the sort of publicity Avaya was seeking +To read this article in full or to leave a comment, please click here
The restructuring plan includes the elimination of four members of management.
Red Hat deals greater than $1 million in fiscal 2017 grew by over 30 percent annually.
The point Tom makes is this: programming is not the future of network engineering. But, but… there is so much pressure, and so many people saying “if you do not know how to program, you are going to be out of a job in five years.” I think there are negative and positive
The group will include technologies like LTE, 5G, fixed, and WiFi.
But fixed network infections declined.