A Broken Process Placing Consumers at Risk
Below is a chat session I had with Pearson Vue several months ago as I attempted to schedule a recertification exam. Apparently, I have two accounts with them and that prevents next day test scheduling. To put it mildly, I don’t think they adequately explain how they could possibly guarantee non-disclosure of data with email as a transport. Moreover, this seems to indicate a serious disconnect between security and business operations.
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I’m not going to explain the problems with this, PacketU readers understand why email is not [in and of itself] a secure method for file transport. When I experience an exchange like this, I see how segregated business practices can be and what a negative impact it can have from an information security perspective. Its not a matter of if, but a matter of when, bad things will happen as a result of not taking security seriously.
Disclaimer: This article includes the independent thoughts, opinions, commentary or technical detail of Paul Stewart. This may or may does not reflect the position of past, present or future employers.
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