Slack CEO describes ‘Holy Grail’ of virtual assistants
NEW YORK -- Slack CEO Stewart Butterfield has an audacious goal: Turning his messaging and collaboration platform into an uber virtual assistant capable of searching every enterprise application to deliver employees pertinent information. And if Slack succeeds, it could seal the timeless black hole of wasted productivity enterprise search and other tools have failed to close."I think the team-level virtual assistant is the next software product category for enterprise that is on the order of [Microsoft] Office in terms of longevity and value," says Butterfield, who spoke to CIO.com at the office of shared workspace provider WeWork. "That’s a long shot for us because you have Baidu, Facebook, Microsoft and Google and a whole bunch of companies that have interested heavily in machine learning and search."To read this article in full or to leave a comment, please click here
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