Mythical vuln-disclosure program
In the olden days (the 1990s), we security people would try to do the "right thing" and notify companies about the security vulnerabilities we'd find. It was possible then, because the "Internet" team was a small part of the company. Contacting the "webmaster" was a straightforward process -- indeed their email address was often on the webpage. Whatever the problem, you could quickly get routed to the person responsible for fixing it.Today, the Internet suffuses everything companies do. There is no one person responsible. If companies haven't setup a disclosure policy (such as an email account "[email protected]"), they simply cannot handle disclosure. Assuming you could tell everyone in the company about the problem, from the CEO on down to the sysadmins and developers, you still won't have found the right person to tell -- because such a person doesn't exist. There's simply no process for dealing with the issue.
I point this out in response to the following Twitter discussion:
— ❄∵ Joshua Corman ∵❄ (@joshcorman) January 5, 2016
Josh's assertion is wrong. There is nobody at American Airlines that can handle a bug report. At some point, Continue reading