I wanted to call out a couple of software packages whose vendors I’ve worked with recently that I felt had really good customer service. The software packages are BusyCal (from BusyCal, LLC) and Textual (from Codeux Software, LLC).
As many of you know, the Mac App Store (MAS) recently suffered an issue due to an expired security certificate, and this caused many MAS apps to have to be re-downloaded or, in limited cases, to stop working (I’m looking at you, Tweetbot 1.6.2). This incident just underscored an uncomfortable feeling I’ve had for a while about using MAS apps (for a variety of reasons that I won’t discuss here because that isn’t the focus of this post). I’d already started focusing on purchasing new software licenses outside of the MAS, but I still had (and have) a number of MAS apps on my Macs.
As a result of this security certificate snafu, I started looking for ways to migrate from MAS apps to non-MAS apps, and BusyCal (a OS X Calendar replacement) and Textual (an IRC client) were two apps that I really wanted to continue to use but were MAS apps. The alternatives were dismal, at best.
Raging Capital's raging has partially paid off.
Lucera is mixing its SDN with Perseus’ fiber network to serve traders around the globe.
Kevin Walker is taking over the security reins, succeeding Chris Hoff.
Juniper’s announcement last week that it was launching Junos Software Disaggregation reflects a customer drive towards separating networking software and hardware, one that it was first evident Juniper was listening to with its OCX1100 announcement in early 2015. While the OCX announcement introduced this as a possibility, Juniper’s latest announcement ups the game, pointing out that customers are requiring the ability to procure networking hardware from sources other than Juniper.
Gartner agrees. In their recent report (Brite-Box and SDN Are Driving Innovation and Data Center Network Savings, 2015), the disaggregation benefits were highlighted as “enterprises to standardize network operations”, where organizations can “achieve life cycle savings of 25% to 50%”.
Cumulus Networks kick started this revolution in partnership with industry leading brite-box providers such as Dell, HP, and Quanta, with over 2 million ports in production. So while we are excited to have Juniper join the Open Networking revolution, a closer look suggests this could be another half-hearted attempt.
Based on the launch references, here are a few questions to ask your Juniper rep:
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Internal developments led to a walled garden in the bank's network.